Brittany Alrich
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Office Manager
Ivy Aesthetics Med Spa
2022.09 - 2024.02
- Maintained computer and physical filing systems.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Managed reception area, coordinated all front desk activities and supervised the support staff
- Managed booking and appointment schedules
- Provide exceptional customer service and tending to clients needs
National Key Account Director
Sequin New York
2009.08 - 2012.01
- Manage wholesale sales for Sequin and Badgley Mischka for all major retailers including Target, Neiman Marcus, Nordstrom, Henri Bendel and Bloomingdale's.
- Collaborate with PR, Design and Marketing teams to project trends and select editorial and advertising campaign product.
- Partner with planning in monthly open to buy meetings and provide sales projections, receipt reconciliation and strategic action points to improve performance at the department level.
- Analyze daily sales to create fashion buys, style projections and coordinate weekly markdowns.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Account Executive
John Hardy
2006.09 - 2009.03
- Responsible for wholesale accounts including major retailers: Neiman Marcus, Saks, Nordstrom, and Bloomingdale's.
- Responsible for overseeing 160 stores and the financial success of the businesses ($20.0M)
- Negotiated open to buy, shipping and selling budgets to ultimately increase annual sales.
- Collaborated with Senior Vice President of Marketing and Senior Vice President of Sales to plan annual wholesale co-op budgets.
- Conducted weekly meetings to update the sales field and senior executives on the status of businesses and sales strategies.
- Managed all designated selling associates and selling specialists in stores.
Sales Manager
Vardi Gem Lustre
2004.06 - 2006.09
- Responsible for supporting wholesale accounts including major retailers: Macy's and Finlay.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume from $3.0M to $14.0M annually and expanded product line to new retailers.
- Worked directly with the CEO and Vice President of Sales to aid in the selection and assortment of all merchandise by concept, classification and style.
- Issue weekly and monthly wholesale status reports that reflect plan, actual and LY sales figures.
Education
Bachelor of Science - Fashion Merchandising
University of Delaware
Newark, DE05.2004
Skills
- Financial Tracking
- Lead Generation
- Decision-Making
- Office Management
- Customer Relationships
- Forecast preparation
- Marketing Strategy Development
- Teamwork and Collaboration
Timeline
Office Manager
Ivy Aesthetics Med Spa
2022.09 - 2024.02
National Key Account Director
Sequin New York
2009.08 - 2012.01
Account Executive
John Hardy
2006.09 - 2009.03
Sales Manager
Vardi Gem Lustre
2004.06 - 2006.09
Bachelor of Science - Fashion Merchandising
University of Delaware
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