BRITTANY ALSTON
Overview
6
6
years of professional experience
Work History
Donation Coordinator
HonorBridge
Chapel Hill, NC
04.2025 - 09.2025
- Coordinates the overall Tissue Donation process.
- Communicates effectively to hospitals, funeral homes, transporters, and partners.
- Coordinates with the Tissue Administrator on Call, Call Center, and the Recovery Teams
- Utilizes EMR systems to upload a donor's medical record.
- Maintains electronic medical record (EMR) access to available hospitals.
- Utilizes medical information from remote EMR access to obtain and review available medical records.
- Promoted to Donation Coordinator April 2015 – Current
Surgical Tissue Specialist
HonorBridge
Chapel Hill, NC
08.2024 - 04.2025
- Demonstrated optimal knowledge and understanding of surgical procedures to enable proper performance of scrub and recovery duties.
- Assists with patient positioning, skin preparation, and surgical draping according to recovery protocol.
- Surgical prep recovery of musculoskeletal tissues and veins.
- Review verification and consent for donation, obtain and review complete medical and social history for tissue donors by properly identifying decedent.
- I was promoted to Donation Coordinator after successfully learning all processes and procedures of recovering musculoskeletal tissues.
Case Manager (Contingent Position)
RenX
Cary, NC
06.2022 - 04.2023
- Assists patients with receiving coverage for pharmaceuticals.
- Identify care needs of at least 25 cases per month and coordinate responses based on physician advice, insurance limitations and procedural costs.
- Partner with physicians, social workers, activity therapists and nutritionists to develop and implement individualized care plans and document all patient interactions and interventions in electronic charting systems.
- Review and Investigate Benefits to further assists patients through specific programs offered through Merck Access Program
Case Investigator/Manager (Contingent Position) (Healthcare)
Community Care of North Carolina
Raleigh, NC
09.2020 - 05.2022
- Follow the set protocol for contacting assigned newly diagnosed COVID-19 cases patients and document all contact attempts and timeframes in a timely manner.
- Make sure all patients are given the contact information for their local health department and the Care Resource Coordinator covering their jurisdiction in case social needs arise during the isolation period.
- Maintain daily contact with regional supervisor and assigned local health department to receive assignments and make sure the needs of the local health departments are being met.
- Explain the importance of adherence to control measures and the need for contact tracing to prevent disease transmission and keep communities healthy and ensure all follow up questions are answered.
- Complete data entry for case interview and elicited close contacts into the designated system immediately after obtaining. This will ensure the contact tracers can initiate the notification process of all close contacts as soon as possible.
Data Management Analyst
Infosys BPM
RTP, NC
12.2019 - 09.2020
- Provided sales support for the field sales organization, specifically assisting with inquiries and issues related to sales crediting for orders.
- Reviewing requests for order sales credit assignment that did not automate correctly using the Oracle Territory Manager (Cisco’s Sales Crediting Engine)
- Participating and normalizing automation of sales crediting.
- Addressing/standardizing new processes and tools to continue business as usual.
- Excellent communications skills and ability to present to an audience; ability to work under pressure in a team environment.
- Managing large data, ability to organize into pivot tables from tableau.
Education
MBA - Health Services Administration
Strayer University
Greensboro, NC12.2016
Exercise Science
North Carolina Central University
Durham, North Carolina, NC12.2012
Timeline
Donation Coordinator
HonorBridge
04.2025 - 09.2025
Surgical Tissue Specialist
HonorBridge
08.2024 - 04.2025
Case Manager (Contingent Position)
RenX
06.2022 - 04.2023
Case Investigator/Manager (Contingent Position) (Healthcare)
Community Care of North Carolina
09.2020 - 05.2022
Data Management Analyst
Infosys BPM
12.2019 - 09.2020
MBA - Health Services Administration
Strayer University
Exercise Science
North Carolina Central University