Brittany Anderson
Harrah
Summary
Skilled team player with strong background in any working environment. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
11
11
years of professional experience
Work History
dietary aide
Wellington Parke
Oklahoma city
02.2016 - Current
- Delivered dishes and trays at designated times.
- Prepared hot and cold food, following instructions while adhering to all safety and health standards.
- Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance.
- Helped maintain kitchen equipment and appliances by following a routine cleaning regimen.
- Established and maintained safe, friendly atmosphere for the residents and guests.
- Stocked and rotated food products and ingredients and monitored inventory.
- Set up tables or other dining areas with attention to cleanliness and order.
- Cleaned food stations and washed dishes, pots, pans, and silverware.
- Cleaned the dining room area and collected plates and glasses.
- Prepared meals under the supervision of a dietary manager or cook.
- Monitored the quality and safety of the foodservice operations to identify and correct deficiencies.
- Satisfied customers every day with fast, friendly, and knowledgeable support for all needs.
- Met targets consistently by working hard and with strong attention to detail.
- Consulted with customers to understand desires and suggest best products to meet needs.
Receptionist
Deng family medicine center
Midway City
11.2022 - 07.2025
- Managed patient check-in process efficiently and professionally.
- Scheduled appointments using electronic health record system effectively.
- Answered multi-line phone system, directing calls to appropriate staff members.
- Maintained patient confidentiality and adhered to HIPAA regulations consistently.
- Assisted with administrative tasks including filing and data entry duties.
- Coordinated communication between patients and medical staff smoothly.
- Processed insurance information for patients accurately and promptly.
- Provided excellent customer service while addressing patient inquiries and concerns.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments and meetings for management team.
- Assisted with onboarding of new employees by providing orientation information and support.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Amazon warehouse
Stower
Oklahoma City
04.2020 - 01.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
teacher
Bright stars daycare
choctaw
08.2015 - 02.2016
- Taught students how to explore ideas and expand their horizons through lively classroom discussions.
- Built relationships with students and parents to improve learning.
- Helped managers improve area operations by sharing customer feedback and contributing new ideas.
- Ordered, organized, and rotated supplies.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Guided visitors to staff members and business locations with warm, personable approach.
Education
High School Diploma -
Harrah High school
Harrah, OklahomaSkills
- Dining room maintenance
- Meal preparation
- Maintain safety and sanitation
- Improve group nutrition
- Policy enforcement
- Supply management
- Multitasking
- Customer relations
- Problem-solving
- Attention to detail
- Develop meal plans
Timeline
Receptionist
Deng family medicine center
11.2022 - 07.2025
Amazon warehouse
Stower
04.2020 - 01.2021
dietary aide
Wellington Parke
02.2016 - Current
teacher
Bright stars daycare
08.2015 - 02.2016
High School Diploma -
Harrah High school