Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Office Manager
Brazos Freight Services
Brazoria, TX
05.2023 - 06.2024
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Responded to customer inquiries via phone or email in a professional manner.
Maintained filing system for records, correspondence and other documents.
Supervised staff members, organized schedules and delegated tasks.
Monitored inventory levels and placed orders when needed.
Day Care Teacher
His Children Day Care
Brazoria, TX
06.2019 - 02.2020
Adapted teaching methods based on individual student needs.
Collaborated with colleagues to brainstorm ideas for classroom activities.
Ensured safety of all children by monitoring playground equipment use.
Utilized positive reinforcement techniques to promote desired behavior in children.
Customer Service Representative
JC Penney Stores
Lake Jackson, TX
02.2018 - 01.2019
Implemented innovative methods for streamlining the customer service process.
Provided accurate information about products and services to customers.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Gathered customer feedback through surveys and used the data to improve customer service.