Brittany Baynham- Ellison

• Administered patient screenings and tests, ensuring adherence to protocols and safety standards.
• Educated patients on procedures, enhancing understanding and comfort during screenings.
• Maintained accurate patient records using electronic health record (EHR) systems for streamlined information access.
• Trained and mentored new staff on clinical procedures and best practices in patient interaction.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
• Completed EKGs and other tests based on patient presentation in office.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Maintained laboratory equipment and performed routine maintenance checks for optimal functionality.
• Screen 30-80 patients daily.
• Travel Tech

Documented vital signs and health history for 30-40 patients per day in clinic and hospital environments.

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Educated patients on preventative care measures, effectively reducing the risk of future health complications.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled 30-40 escalated calls per day, efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

Exhibited high energy and professionalism when dealing with clients and staff.

• Educated customers about billing, payment processing and support policies and procedures.