Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Bertke

Dayton,OH

Summary

Results-driven professional with extensive experience in managing client relationships and coordinating sales and schedules efficiently. Strong communication skills foster client satisfaction and ensure timely service delivery, contributing to long-term relationships. Proven ability to solve problems and adapt to the dynamic needs of a fast-paced environment, consistently exceeding expectations and driving success. Committed to leveraging expertise to enhance client experiences and achieve organizational goals.

Overview

8
8
years of professional experience

Work History

Senior Client Coordinator

SEV Laser (acquired Ideal Image in 2026)
10.2021 - 03.2026
  • Collaborated with management to identify and address issues, enhancing team efficiency.
  • Implemented strategies for effective staff training, promoting optimal use of time and resources across operations.
  • Investigated and provided solutions for guest concerns, ensuring prompt and effective resolution.
  • Coordinated team discussions and guided huddles to establish and prioritize daily goals.
  • Promoted to SR Client Coordinator February 2025

Customer Service

Edible Arrangements
Beavercreek, Ohio
07.2018 - 05.2024
  • Achieved high customer satisfaction by efficiently processing orders and resolving complaints. Enhanced product sales through proactive customer engagement and support. Fostered a positive shopping atmosphere that encouraged customer loyalty.
  • Organized and finalized orders to maintain efficient workflow.

Delivery driver

Dominos
Dayton, Ohio
08.2020 - 12.2020
  • Achieved timely and safe pizza deliveries, enhancing customer satisfaction. Streamlined order-taking processes to improve customer engagement.
  • Ensured a clean store environment while fulfilling all assigned daily responsibilities.

Education

Business -

Sinclair
Dayton, Ohio
02.2026

Diploma - undefined

Carroll High school
Dayton, Ohio
05.2018

Skills

  • Effectively develops new skills
  • Prioritization and scheduling
  • Strong social skills
  • Collaborative teamwork
  • Problem-solving abilities
  • Sales accomplishments
  • Proficient in computer technology; Microsoft, Salesforce, Kronos, and Zenoti
  • Strong verbal communication

Timeline

Senior Client Coordinator

SEV Laser (acquired Ideal Image in 2026)
10.2021 - 03.2026

Delivery driver

Dominos
08.2020 - 12.2020

Customer Service

Edible Arrangements
07.2018 - 05.2024

Diploma - undefined

Carroll High school

Business -

Sinclair
Brittany Bertke