Brittany Bonham
Vancleave,MS
Summary
I am dedicated, reliable, and responsible healthcare processional who is experienced working in fact-pace environments while effortlessly maintaining professional and approachable manner. Adaptable team player recognized for excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Centralized Scheduler II
Memorial Health Systems
04.2023 - Current
- Cancels and reschedules patients as requested by patient, provider or staff. For all diagnostics procedures.
- Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments
- Manages multiple schedules and prioritizes tasks to meet demands of fast-paced work environment.
- Maintaines confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Enters and verifies all required information on the patient profile is complete and accurate
- Verify prior authorizations at time of reschedule.
- Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients
- Responsible for transcribing and scanning all orders into the electronic health system
Centralized Scheduler I
Memorial Health Systems
03.2023 - 04.2023
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Answered phone calls and messages for physicians, medical facilities, scheduling appointments, and handling patient inquiries.
- Scheduled patient appointments in respective doctors' calendars.
- Followed up with patients to reschedule missed appointments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Admitting Registration Clerk
Merit Health Biloxi
10.2020 - 03.2023
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Calculated collectible amount due for procedures.
- Answered phone calls and messages for physician, medical facility, scheduling appointments, and handling patient inquiries.
- Arranged forms and charts for each patient.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Registered patients for labs, surgeries, radiology, and the ED.
- Verified patient details and insurance coverage and collected co-pays.
- Reviewed hospital schedule and confirmed arrival times.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Patient Registration
Cedar Lake Chiropractic Inc
01.2019 - 10.2020
- Maintained patient records in compliance with security regulations.
- Input data into computer programs and filing systems.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Verified patient details and insurance coverage and collected co-pays.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Arranged forms and charts for each patient.
- Collected payments and applied to patient accounts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Advanced High School Diploma -
Vancleave High School
Vancleave, MSAssociate of Arts Degree -
Mississippi Gulf Coast Community College
Gautier, MS05.2020
Skills
- Active Listening
- Data Verification
- People Oriented
- Medical Terminology
- Customer Service
- MS Office Proficient
- Team Player
- Organization and Time Management
- Critical Thinking
- Cerner Proficient
Timeline
Centralized Scheduler II
Memorial Health Systems
04.2023 - Current
Centralized Scheduler I
Memorial Health Systems
03.2023 - 04.2023
Admitting Registration Clerk
Merit Health Biloxi
10.2020 - 03.2023
Patient Registration
Cedar Lake Chiropractic Inc
01.2019 - 10.2020
Advanced High School Diploma -
Vancleave High School
Associate of Arts Degree -
Mississippi Gulf Coast Community College
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