Brittany Brown
Tullahoma,TN
Summary
Detail-oriented Office Assistant with a proven track record in customer service and office administration. Experienced in streamlining operations and enhancing client satisfaction through effective scheduling and communication.
Overview
18
18
years of professional experience
Work History
Office Assistant
J.B. Properties
Tullahoma, TN
05.2016 - Current
- Streamlined office operations by managing schedules and coordinating meetings for staff and clients.
- Maintained accurate records and documentation using Microsoft Office Suite and property management software.
- Developed filing systems that improved document retrieval time and organization of office materials.
- Trained junior staff on administrative processes, fostering a supportive learning environment within the team.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Coordinated and scheduled meetings and appointments.
Center Supervisor
City of Tullahoma
Tullahoma, TN
05.2008 - 04.2016
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Managed scheduling and staffing, optimizing resource allocation for program efficiency.
- Developed training programs for new staff, enhancing onboarding processes and team performance.
- Facilitated community engagement initiatives, fostering partnerships with local organizations and stakeholders.
- Conducted performance evaluations, providing constructive feedback to support employee development.
Education
Associate of Science - General Studies
Motlow State Community College
Tullahoma, TNSkills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Office administration
- Scheduling appointments
- Front office management
- Clerical support
- Scheduling
Timeline
Office Assistant
J.B. Properties
05.2016 - Current
Center Supervisor
City of Tullahoma
05.2008 - 04.2016
Associate of Science - General Studies
Motlow State Community College