Brittany Butler
2748 N Hampton Dr,TX
Summary
Human resources professional with comprehensive experience in managing leave of absence processes and ensuring regulatory compliance. Proven ability to streamline procedures and support team collaboration to achieve seamless operations. Known for reliability, adaptability to changing needs, and skills in conflict resolution and communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leave of Absence Coordinator
Sedgwick
Irving, TX
04.2025 - Current
- Managed leave of absence requests, ensuring compliance with company policies and legal requirements.
- Coordinated communication between employees, management, and HR regarding leave status and updates.
- Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
- Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
- Ensured compliance with federal, state, and company leave policies through meticulous monitoring and documentation of all leaves of absence.
Team Lead
Walmart
Wichita Falls, TX
03.2023 - 01.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Participated in regular safety meetings, contributing ideas that led to reduction in workplace accidents.
- Successfully loaded and unloaded various pallets of merchandise.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
Professional Cleaner
True Vine Cleaning Service
Hurst, TX
10.2022 - 03.2023
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Assistant Manager
Showcase Concepts
Fort Worth, TX
09.2019 - 09.2022
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
- Implemented loss prevention strategies to reduce shrinkage and maintain profitability.
- Coordinated special events and in-store promotions to attract new customers while providing an engaging experience for existing clientele.
- Opened and closed location
- Increased sales revenue by implementing strategic merchandising and marketing techniques.
- Implemented digital marketing initiatives, including social media management and email marketing campaigns, targeting international audiences.
- Enhanced brand positioning through comprehensive market research and competitor analysis.
- Assessed new product specifications to meet client needs.
- Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy.
Store Manager
Peekay INC
Haltom City, TX
09.2012 - 08.2019
- Directed daily operations to uphold a clean and safe environment for customers and employees.
- Oversaw inventory control, cash management, and store opening and closing procedures to ensure smooth daily operations.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Promoted from seasonal employee to Assistant Manager within first three months of employment.
Education
Associate of Applied Science - Medical Assistant
The College of Health Care Professions
TX01-2018
Skills
- Customer service
- Effective team leadership
- Effective time management
- Strategic decision-making
- Verbal and written communication
- Critical thinking for problem-solving
- Staff training and development
- Operations management
- Marketing
- Task prioritization
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Leave of Absence Coordinator
Sedgwick
04.2025 - Current
Team Lead
Walmart
03.2023 - 01.2025
Professional Cleaner
True Vine Cleaning Service
10.2022 - 03.2023
Assistant Manager
Showcase Concepts
09.2019 - 09.2022
Store Manager
Peekay INC
09.2012 - 08.2019
Associate of Applied Science - Medical Assistant
The College of Health Care Professions