Accelerated onboarding learning, strengthened relationship-building, and mentored team members to improve support outcomes.
Work History
Leave of Absence Coordinator
8 Months
Sedgwick Claims Management | 02.2026 - Current
Managed leave administration caseloads, ensuring accurate tracking of FMLA, ADA, and personal leave requests.
Updated claim records in case management systems with timely notes, certifications, and correspondence.
Guided employees through leave processes, explaining next steps, deadlines, and return-to-work requirements.
Interpreted policy and statutory requirements to determine eligibility and maintain compliant leave decisions.
Coordinated with claimants, employers, and providers to gather documentation and resolve absence issues.
Reviewed medical documentation for completeness, escalating complex cases and gaps in supporting information.
Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
Coordinated onboarding support by mentoring new hires to maintain training continuity.
Lead Teacher/ person in charge
5 Years 2 Months
KidsPoint | 08.2021 - Current
I work with the school age kids as a lead teacher and I am the PIC. I’m in charge of staff when my bosses aren’t there and help them with what they need. I get the schedule done to get people off on time. I also take phone calls from parents and others, as well as doing tours for new parents and kids.
Assistant Teacher
5 Months
Kids Inc. | 02.2021 - 07.2021
I am an assistant teacher working in the infants room at Kid's Inc. On occasion I have to work in the older kids rooms as well.
Checker/Cashier/Stocking/Waitressing/Customer Service
1 Year 10 Months
Hy-vee | 02.2019 - 12.2020
I was a cashier, stocker, waitress and did some customer service at hy-vi. Answering phones, taking orders stocking shelves and checking out peoples groceries.
Education
High school diploma - General Studies
Marion Home School | Cedar Rapids, IA | 05.2019
Skills
Customer Service
Food Service
English
Toddler Care
Childcare
Host/Hostess
Cash Handling
Merchandising
Cashiering
Teaching
Early Childhood Education
Employee relations
Workers' compensation
FMLA expertise
Return-to-work programs
ADA compliance
Willingness to learn
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Organizational skills
Team collaboration
Active listening
Effective communication
Decision-making
Relationship building
Training and mentoring
Customer relationship management
Conflict resolution
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
I have my mentorship certification
Timeline
Leave of Absence Coordinator
Sedgwick Claims Management
02.2026 - CurrentRead More
Lead Teacher/ person in charge
KidsPoint
08.2021 - CurrentRead More
Assistant Teacher
Kids Inc.
02.2021 - 07.2021Read More
Checker/Cashier/Stocking/Waitressing/Customer Service