Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Open To Work

Brittany Calderon

Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Customer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Remote

Important To Me

Work from home optionFlexible work hours

Summary

Detail-oriented professional with extensive experience in cleaning and caregiving. Known for reliability and punctuality, ensuring client satisfaction through compassionate care and meticulous cleaning practices.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cleaner

Busy Bees Cleaning LLC
Phoenix, AZ
02.2022 - 03.2025
  • Conducted quality inspections to uphold service excellence and client satisfaction levels.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

TBI Caregiver

Everlasting Services
Phoenix, AZ''''
04.2019 - 09.2023
  • Provided compassionate care and support to clients, enhancing overall well-being and quality of life.
  • Assisted clients with daily living activities, promoting independence and dignity in care.
  • Developed personalized care plans to address individual needs, ensuring optimal health outcomes.
  • Collaborated with healthcare professionals to coordinate client services and improve care efficiency.
  • Monitored client progress, documenting changes in health status for timely interventions.

VIP Hostess

US Airways
Phoenix, AZ
03.2009 - 03.2013
  • Managed guest check-in processes, ensuring efficiency and adherence to company protocols.
  • Developed and maintained strong relationships with high-profile clients for personalized service delivery.
  • Oversaw event planning and execution for exclusive VIP gatherings, enhancing brand reputation.

Runner/Server

Chase Field
Phoenix, AZ
03.2009 - 03.2013
  • Resolved customer inquiries promptly, contributing to a positive event experience for attendees.
  • Provided outstanding customer service when interacting with customers, fostering positive relationships.
  • Maintained a professional demeanor while interacting with colleagues and customers during deliveries.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.

Education

High School Diploma -

Maya H.S.
Phoenix, AZ

Skills

  • Customer service
  • Reliability and punctuality
  • Problem-solving
  • Conflict resolution
  • Strong work ethic

Accomplishments

  • Administered medications to 10+ residents with 100% accuracy, maintaining a 98% on-time documentation rate.
  • Achieved a 95% satisfaction rating from resident families due to proactive daily reporting and detailed charting
  • Consistently achieved 'Excellent' ratings (98%+) on unannounced room inspections and quality control audits

Certification

  • Certified Caregiver, Everlasting Services
  • CPR/First Aid Training

Interests

  • Mindfulness Practices
  • Artificial Intelligence (AI) and Machine Learning
  • Auto Repair/Restoration
  • Personal Development and Self-Improvement
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Cleaner

Busy Bees Cleaning LLC
02.2022 - 03.2025

TBI Caregiver

Everlasting Services
04.2019 - 09.2023

VIP Hostess

US Airways
03.2009 - 03.2013

Runner/Server

Chase Field
03.2009 - 03.2013

High School Diploma -

Maya H.S.

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