Brittany Caldwell
Troy,NY
Summary
Dedicated Care Coordinator with expertise in patient advocacy and care management. Skilled in coordinating healthcare services for diverse populations and ensuring efficient care delivery. Strong interpersonal skills facilitate effective communication among patients and providers while addressing barriers to care.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Care Coordinator
St. Peter's Health Partners
Troy, NY
09.2023 - 10.2024
- Coordinated transportation for members, increasing appointment attendance
- Supported members at medical appointments, improving understanding and compliance
- Scheduled medical appointments for members, minimizing missed visits
- Provided support filling out and obtaining documentation for members, streamlining access to services
- Collaborated with providers to ensure comprehensive care coordination
- Linked members with medical and mental health providers, increasing access to essential services
Teacher Assistant
Wildwood Programs
Albany, NY
04.2022 - 08.2023
- Facilitated children in utilizing communication devices, enhancing their classroom participation
- Supported students during behavioral crises, ensuring safety and effective de-escalation
- Collaborated with lead teacher on lesson planning and behavioral plans, promoting individualized education
Case Manager
Start Children's Center Inc
Troy, NY
06.2021 - 04.2022
- Connected families with community resources, increasing access to support services
- Provided support during crisis situations, ensuring client safety and stability
- Communicated with clients' providers to coordinate care and improve outcomes
Education
Bachelor of Arts - Social Work
Siena College
Loudonville, NYSkills
- Care coordination
- Case management
- Resource Coordination
- Service access navigation
- Crisis intervention
- Health Education
- Care planning
- Home health
- Home Care
- Senior Care
- Documentation management
- Team collaboration
- Time management
- Empathy and support
- Caregiving
Certification
Driver's License
Timeline
Care Coordinator
St. Peter's Health Partners
09.2023 - 10.2024
Teacher Assistant
Wildwood Programs
04.2022 - 08.2023
Case Manager
Start Children's Center Inc
06.2021 - 04.2022
Bachelor of Arts - Social Work
Siena College