Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Canup

Gilbertsville,Kentucky

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and support.

Overview

26
26
years of professional experience

Work History

Customer Service

Benton Gas System
Benton, KY
05.2012 - Current
  • To greet and communicate with customers in person, by phone or by email.
  • Provide exceptional customer service by addressing concerns promptly and professionally.
  • Maintain customer accounts and record account information.
  • Check out cash drawer daily and make deposits.

Car Hop (waitress)

Belew's Dairy Bar
Benton, KY
04.1998 - 06.2015
  • Maintained customer satisfaction with timely check-ins to assess food and drink needs.
  • Managed cash transactions accurately.
  • Greeted customers.

Billing Clerk

City Of BentonBenton Water
Benton, Ky
12.2008 - 05.2012
  • Handled account payments.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Monitored outstanding invoices and performed collections duties.
  • Processed customer refunds and adjustments according to company policies.
  • Generated daily, weekly and monthly reports for billing department.
  • Responded to customer concerns and questions on daily basis.

Education

Bachelor of Arts - Public Relations

Murray State University
Murray, KY
12.2008

Skills

  • Strong customer service
  • Fast food customer service

Timeline

Customer Service

Benton Gas System
05.2012 - Current

Billing Clerk

City Of BentonBenton Water
12.2008 - 05.2012

Car Hop (waitress)

Belew's Dairy Bar
04.1998 - 06.2015

Bachelor of Arts - Public Relations

Murray State University
Brittany Canup