Billing Clerk
City Of BentonBenton Water
Benton, Ky
12.2008 - 05.2012
- Handled account payments.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Processed customer refunds and adjustments according to company policies.
- Generated daily, weekly and monthly reports for billing department.
- Responded to customer concerns and questions on daily basis.