Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRITTANY CARR

Bridgeville

Summary

Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong background in customer service and management. Great worker as an individual or working with a group. Friendly and fast learner always willing to expand overall knowledge within job position. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teller

M&T Bank
09.2022 - Current
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Universal Banker

M&T Bank
03.2022 - Current
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
  • Educated customers on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers and ATM cash.

Assistant Manager

Family Dollar
11.2021 - 05.2022
  • Interacted with customers to assess their needs and recommend products or services
  • Keep track of all transactions on a daily basis and generate invoices and reports for the manager
  • Instructed team members on how to implement successful operational and sales strategies
  • Assist customers in locating products
  • Oversaw a team of 5 employees and provided performance feedback.

Assistant Manager

Hibbett Sports
02.2021 - 07.2021
  • Open and closed registers and store
  • Scanned in shipment
  • Worked with the team to improve efficiency on various projects
  • Developed and implemented policies aimed at increasing team productivity and improving operational efficiency.

Assistant Manager

Gordmans
10.2019 - 10.2020
  • Worked with the team to improve efficiency on various projects
  • Interacted with customers to assess their needs and recommend products or services
  • Keep track of all transactions on a daily basis and generate invoices and reports for the manager
  • Coordinated with other departments to ensure consistency
  • Instructed team members on how to implement successful operational and sales strategies.

Education

Some college (No degree) -

Delaware Technical Community College - Jack F. Owens Campus - Georgetown
Georgetown, DE

High School -

Woodbridge High School
Greenwood, DE
01.2018

Skills

  • Regulatory Compliance
  • Customer Relationship Building
  • Asset Protection
  • Account Updating
  • Drawer Balancing
  • Cash Handling Expertise
  • Fraud Detection
  • Banking
  • Strong Work Ethic
  • Friendly

Certification

First Aid/CPR Certified

Timeline

Teller

M&T Bank
09.2022 - Current

Universal Banker

M&T Bank
03.2022 - Current

Assistant Manager

Family Dollar
11.2021 - 05.2022

Assistant Manager

Hibbett Sports
02.2021 - 07.2021

Assistant Manager

Gordmans
10.2019 - 10.2020

Some college (No degree) -

Delaware Technical Community College - Jack F. Owens Campus - Georgetown

High School -

Woodbridge High School

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BRITTANY CARR