Brittany Collins
Zachary,LA
Summary
Approachable Hospice Aide demonstrating effective care skills and offering companionship to patients and families. Experienced in working in stressful, end-of-life situations while maintaining a professional attitude. Offering exemplary organizational, time management and communication skills. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
10
10
years of professional experience
Work History
Hospice Aide
Agape Care Grape
Hammond, LA
03.2023 - Current
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
- Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
- Comforted family members, offered attentive listening and high level of emotional support.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Positioned patients to provide comfort and promote better body alignment.
Hospice Aide
Hospice Of Baton Rouge
06.2020 - Current
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment
- Positioned patients to provide comfort and promote better body alignment
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members
- Comforted family members, offered attentive listening and high level of emotional support
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Hospice Aide
Heart of hospice
02.2019 - 08.2019
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members
- Comforted family members, offered attentive listening and high level of emotional support
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities
- Positioned patients to provide comfort and promote better body alignment.
Unit Secretary
AMG Specialty Hospital
04.2018 - 02.2019
- Organized paperwork such as charts and reports for office and patient needs
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Completed skilled administrative work to support all office staff and operational requirements
- Managed incoming calls and directed to appropriate department
- Provided information for patient admissions and discharges to foster timely processing
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
EKG Technician
Lane Regional Medical Center
01.2017 - 04.2018
- Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness
- Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties
- Documented vascular data such as edema, oxygen saturation and blood pressure to contribute to accurate diagnoses
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
CNA
Ochsner Health System
01.2018 - 03.2018
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
CNA
Grace health and rehab
10.2015 - 09.2016
- Participated in fun activities, including bingo and sittercise with patients each day to boost mood, improve overall memory and provide light entertainment
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Daycare Worker
The Rock Daycare
08.2014 - 05.2015
- Monitored entrances and exits to maintain safety and organized environments
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Met with parents about daily activities, positive developments and issues
- Created and implemented diverse educational strategies to boost development
- Maintained effective schedule balance between rest periods, active play and instruction
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Kept notes of behavior issues, food served and medications administered to children.
Secretary
East Feliciana Tax Assessor
06.2014 - 07.2014
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Answered and directed calls using multi-line switchboard
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Education
CNA -
Northshore Technical Community College - Sullivan
Bogalusa, LA01.2016
High school diploma -
Zachary Christian Academy
Zachary, LA01.2015
Skills
- Medical records management
- Responding to emergencies
- Medical office administration
- Dementia and Alzheimer's knowledge
- Patient privacy
- Feeding assistance expert
- Patient assessments
- Charting and clinical documentation
- Data entry
- Direct patient care
- Supporting personal needs
- Recording vital signs
- Transporting patients
- Palliative care
- Bed transfers
- Relationship building
- Patient bathing and grooming
- Vital sign monitoring
- Cleaning and sanitizing
- Pediatric care
Timeline
Hospice Aide
Agape Care Grape
03.2023 - Current
Hospice Aide
Hospice Of Baton Rouge
06.2020 - Current
Hospice Aide
Heart of hospice
02.2019 - 08.2019
Unit Secretary
AMG Specialty Hospital
04.2018 - 02.2019
CNA
Ochsner Health System
01.2018 - 03.2018
EKG Technician
Lane Regional Medical Center
01.2017 - 04.2018
CNA
Grace health and rehab
10.2015 - 09.2016
Daycare Worker
The Rock Daycare
08.2014 - 05.2015
Secretary
East Feliciana Tax Assessor
06.2014 - 07.2014
CNA -
Northshore Technical Community College - Sullivan
High school diploma -
Zachary Christian Academy