Brittany Chapman

• Delivered packages to customer doorsteps and business offices.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Delivered exceptional customer service, enhancing client satisfaction and loyalty.

Managed store operations, including opening and closing procedures.

Oversaw financial transactions to ensure accurate money management.

Supported employees by addressing concerns and facilitating their needs.

Accommodated customer requests to improve shopping experience.

Cultivated strong relationships with staff, promoting a positive work environment.