Brittany Charles
Conroe,TX
Summary
Dynamic sales and marketing professional with 8 years of experience in software, home security, and small business sectors. Specializing in sales, business development, and marketing, I have gained a deep understanding of consumer behaviors and market dynamics. This enables me to drive revenue growth while fostering strong business and client relationships. My unique combination of skills allows me to approach challenges with a comprehensive, results-driven mindset. Passionate about continuous growth, thrives on connecting with like-minded professionals and seeking out new opportunities that challenge to grow and achieve excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Response Representative
Personify Corp
Remote
03.2022 - Current
- Qualify and engage inbound leads, acting as a vital bridge between the marketing and sales teams.
- Ensure timely responses and follow- ups to maintain prospect engagement and move leads through the sales funnel.
- Manage and maintain accurate and up-to-date records in the CRM system.
- Facilitate meetings between potential clients and Partner Managers to drive conversations and relationship- building.
- Provide regular feedbacks on lead quality and effectiveness of marketing campaigns to enhance lead qualification processes.
- Collaborate with cross-functional teams to continually improve lead handling, nurturing strategies, and overall sales pipeline efficiently.
- Developed skills in managing various platforms including Asana, Confluence, Marketo, Salesforce and Salesloft.
Sales Development Representative
Personify Corp
Remote
05.2021 - 03.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
Online Marketing Specialist
HomeAdvisor Powered by Angi
08.2020 - 03.2021
- Directed and strengthened production operations.
- Developed marketing strategies tailored for business owners.
- Skilled in driving initiatives for business expansion and growth.
- Cultivated strong connections with clients and partners.
Account Manager/ Inside Sales
Bulldog/ADT Security Services, LLC
Spring, TX
12.2018 - 02.2020
- Manage business accounts
- Manage customer relations
- Cold calling
- High volume calling
- Organization and product knowledge
Buisness Development
Wiesner Auto Group
Conroe, TX
08.2017 - 12.2018
- Customer relations
- Customer service
- Cold calling, inbound calls, outbound calls, customer follow up calls
- Assisting with loaner vehicles
- Managing Microsoft Excel spreadsheets and data entry
- Cashier duties, managing money, filing, organizing paperwork, etc
Server/Bartender
Tapas 1252
The Woodlands, TX
08.2016 - 08.2017
- Restaurant setup and preparation
- Customer service and satisfaction
- Making mixed drinks
- Taking customers orders and proving satisfactory service; Tending to all of guests needs; Customer relations
- Cashier duties, problem solving and bussing tables, etc
Education
High school - English
Willis High School
Willis, TX05.2015
Skills
- Enterprise in developing and executing sales strategies to drive revenue growth
- Strong background in demand generation, lead nurturing, and customer acquisition
- In-depth understanding of digital marketing campaigns and brand development
- Skilled in prospecting, lead qualification, and converting leads into opportunities
- Excellent relationship- building and negotiation skills
- Proficient in sales funnel management, from initial contact to closing
- Experienced with project and task management tools like Asana and Confluence
- Knowledge of Marketo for marketing automations and campaign management
- Proficient in Salesforce for CRM and sales pipeline management
- Expertise in Salesloft for sales outreach automations and tracking
- Familiar with data analytics tools and reporting dashboards
- Strong verbal and written communication skills for presentations, proposals, and client interactions
- Effective in cross-functional collaboration to align marketing and sales teams
Certification
- TABC
- Food Handler
Additional Information
Previously worked in a multi-tasking Business Development role in a fast paced environment. Very energetic, self-starting and motivated. Have good established morals and self-discipline. Competed in Varsity Track and Cross Country, which has provided me with strength to always work hard, lead and set an exemplary example. I am great at working in a fast paced environment, as well as making genuine connections with others.
Personal Information
Authorized To Work: US
Timeline
Marketing Response Representative
Personify Corp
03.2022 - Current
Sales Development Representative
Personify Corp
05.2021 - 03.2022
Online Marketing Specialist
HomeAdvisor Powered by Angi
08.2020 - 03.2021
Account Manager/ Inside Sales
Bulldog/ADT Security Services, LLC
12.2018 - 02.2020
Buisness Development
Wiesner Auto Group
08.2017 - 12.2018
Server/Bartender
Tapas 1252
08.2016 - 08.2017
High school - English
Willis High School