Brittany Coles
Philadelphia,PA
Summary
During my professional career i have developed many skills such as active listening ,critical thinking , adaptability , time management and emotional intelligence . After careful consideration I am confident that my solid foundation of skills coupled with my passion for learning and growing can help me thrive in this role and benefit your organization at the same time.
Overview
10
10
years of professional experience
Work History
Mail Carrier
USPS
03.2023 - 07.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
Maintenance Crew Member
Sosuites
05.2021 - 08.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Package Handler
UPS
02.2017 - 06.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Shift Manager
Target
09.2016 - 01.2017
- Welcomed customers and helped determine their needs.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Assistant Manager
Sisters Childcare
03.2014 - 09.2016
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
High School Diploma -
Furness High School
1900 S 3rd Street06-2013
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- 2ton training and Certified
- Task delegation
- Conflict resolution
Timeline
Mail Carrier
USPS
03.2023 - 07.2024
Maintenance Crew Member
Sosuites
05.2021 - 08.2023
Package Handler
UPS
02.2017 - 06.2021
Shift Manager
Target
09.2016 - 01.2017
Assistant Manager
Sisters Childcare
03.2014 - 09.2016
High School Diploma -
Furness High School
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