Brittany Cross
Sylacauga,AL
Summary
Reliable mail carrier known for high productivity and efficient completion of tasks. Possess specialized skills in route planning, time management, and safe mail handling practices. Excel in communication, adaptability, and problem-solving to ensure smooth delivery operations and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
Vincent, Alabama
04.2020 - 10.2024
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Maintained records of all deliveries made during the day.
- Operated a vehicle in accordance with safety regulations.
- Informed customers of package arrival or delays when necessary.
- Responded to customer inquiries regarding postal services and products.
- Reported any damaged or missing mail items to supervisor immediately.
- Provided friendly customer service at all times while delivering mail.
- Verified accuracy of addresses before delivering packages.
- Checked incoming mail for proper postage and correct names and addresses.
- Assisted other carriers with their routes as needed during peak periods.
Cashier
Walmart
Alexander City, Alabama
03.2018 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Driver, Warehouse Orders
Wallenius Wilhelmsen Logistics
Lincoln, Alabama
10.2007 - 11.2013
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Delivered goods to specified destinations in a timely manner.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Adhered to all applicable traffic laws while operating commercial vehicles.
Education
Bachelor of Science - Business Administration And Management
Talladega College
Talladega, AL05-2017
Skills
- Mail Sorting
- Route Management
- Vehicle loading
- Supply Management
Timeline
Mail Carrier
United States Postal Service, USPS
04.2020 - 10.2024
Cashier
Walmart
03.2018 - 01.2020
Driver, Warehouse Orders
Wallenius Wilhelmsen Logistics
10.2007 - 11.2013
Bachelor of Science - Business Administration And Management
Talladega College
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