Brittany Dean
Oregon,OH
Summary
Results-oriented General Manager with over a decade of experience in restaurant operations. Skilled in team leadership, customer service, and inventory management, successfully improving service quality and operational performance in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Inside Sales Manager
Sofo Foods
toledo, OH
2024 - Current
- Facilitated daily operations for food orders across numerous customer accounts.
Handled order processing and addressed customer complaints promptly.
Compiled daily reports to evaluate service efficiency and satisfaction levels.
General Manager
Denny’s
Toledo, OH
2014 - 2025
- - Managed daily restaurant operations, staff scheduling, and customer service. - Supervised and trained team members to uphold service quality standards. - Oversaw store performance, resolved problems, and ensured operational efficiency. - Handled opening and closing procedures, cash management, and compliance requirements.
Crew Member
Taco Bell
toledo, OH
2011 - 2014
- - Provided excellent customer service in a high-volume restaurant setting. - Prepared food, processed transactions, and maintained cleanliness standards. - Collaborated with team members to ensure smooth daily operations.
- Delivered outstanding customer service during busy shifts.
- Prepared food items according to safety and quality standards.
- Operated cash register and processed customer transactions efficiently.
Skills
Problem solving
Customer service
- Team leadership
- Staff training
- Scheduling
- Food operations
- Inventory management
- Fast-paced environment expertise
- Restaurant management
Timeline
Inside Sales Manager
Sofo Foods
2024 - Current
General Manager
Denny’s
2014 - 2025
Crew Member
Taco Bell
2011 - 2014