Brittany Dixson
Charlotte,NC
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Carroll Companies Inc.
Charlotte, NC
06.2025 - Current
- Assisted in managing tenant communications and addressing inquiries effectively.
- Supported property inspections to ensure compliance with standards and regulations.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Maintained accurate records of lease agreements and tenant information.
- Supported the property manager with conducting interviews to fill open positions
- Kept an update of delinquent tenants and filed evictions to the county court
- Implemented resident engagement activities to enhance community satisfaction and retention.
Leasing Consultant
Carroll Companies Inc.
Charlotte, NC
05.2024 - 06.2025
- Assisted prospective tenants in property tours and leasing inquiries, providing exceptional customer service.
- Prepared lease agreements and ensured compliance with company policies and regulations.
- Managed tenant records and maintained accurate files using property management software.
- Coordinated community events to enhance resident engagement and satisfaction levels.
- Collaborated with marketing team to develop promotional materials for available properties.
- Trained new leasing staff on procedures, enhancing team performance and operational efficiency.
Enrollment Manager/HR Assistant
Charter School USA
Charlotte, NC
01.2020 - 12.2023
- Led enrollment initiatives to increase student retention and satisfaction.
- Developed and implemented strategic marketing campaigns to boost school visibility.
- Analyzed enrollment data to identify trends and inform decision-making processes.
- Collaborated with academic staff to align enrollment strategies with educational goals.
- Conducted workshops for prospective families, providing information on programs and services.
- Selected qualified applicants to refer to employers for possible job placement purposes.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Interviewed applicants and explained scope of different available benefits.
- Spearheaded efforts to enhance diversity recruitment, improving representation across all programs.
Assistant Director
Chesterbrook Academy Preschool
Charlotte, NC
11.2016 - 01.2020
- Developed and implemented curriculum enhancements to improve student engagement and learning outcomes.
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Mentored and trained staff, fostering professional development and team collaboration.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
Education
Bachelor of Science - Human Resources Management
American Public University
Charles Town, WV09-2026
Associate of Applied Science - Human Resources Management
Gaston College
Dallas, NC08-2023
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Self motivation
- Conflict resolution
Timeline
Assistant Property Manager
Carroll Companies Inc.
06.2025 - Current
Leasing Consultant
Carroll Companies Inc.
05.2024 - 06.2025
Enrollment Manager/HR Assistant
Charter School USA
01.2020 - 12.2023
Assistant Director
Chesterbrook Academy Preschool
11.2016 - 01.2020
Bachelor of Science - Human Resources Management
American Public University
Associate of Applied Science - Human Resources Management
Gaston College