Brittany Ellis
Ames,IA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Artisan Ames Apartments. Expert in lease agreements and adept at building rapport, I excel in environments requiring clear communication and organizational capabilities. Achievements include significantly improving leasing processes and maintaining high standards in customer service and fair housing practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Artisan Ames Apartments
06.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Dental Assistant
Story City Dental
02.2023 - 02.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Executive Assistant
The Leader Statesman
01.2015 - 01.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
High School Diploma -
Morgan Co. High School
Versailles, MOAssociate of Arts -
Des Moines Area Community College
Ankeny, IANo Degree - Dental Assisting
Des Moines Area Community College
Ankeny, IA02.2023
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- Lease Agreements
- Organizational capabilities
- Phone and Email Etiquette
- Clear Communication
Certification
CPR
Dental Assistant
CNA
Timeline
Leasing Consultant
Artisan Ames Apartments
06.2024 - Current
Dental Assistant
Story City Dental
02.2023 - 02.2024
Executive Assistant
The Leader Statesman
01.2015 - 01.2022
High School Diploma -
Morgan Co. High School
Associate of Arts -
Des Moines Area Community College
No Degree - Dental Assisting
Des Moines Area Community College