Brittany Ford
Keeneland Hospitality
Lexington,KY
14
years of professional experience
Dynamic bar manager with a strong background in hospitality service and staff training. Skilled in menu optimization and workflow enhancement, fostering a high-performing team dedicated to delivering exceptional customer experiences.
Work History
Lead Bartender
9 Years 11 Months- Directed daily bar activities, focusing on optimizing workflow and ensuring adherence to established quality protocols.
- Executed inventory control strategies, focusing on optimal stock rotation and ordering practices to achieve waste reduction.
- Continued surpassing sales goals year after year
Bar Manager
7 Years 2 Months- Guided staff through comprehensive training on beverage preparation techniques and best practices in customer service.
- Implemented strategic ordering processes to enhance inventory control and reduce waste.
- Maintained beer kegs and cooling systems for optimal performance
Food and Beverage Supervisor
2 Years 2 Months- Managed food and beverage services to enhance customer satisfaction and operational efficiency while upholding high company standards
- Guided staff through comprehensive training sessions focused on service standards and operational procedures to ensure consistent performance.
- Responsible for multiple outlets throughout the hotel
Office Administrator
1 Year- Coordinated daily office activities, fostering efficient workflow and promoting collaboration across various departments.
- Orchestrated meeting and event schedules to ensure efficient use of resources and effective time management.
- Helped establish effective routes to ensure maximum time management for drivers
- Managed all customer calls and complaints, striving for conflict resolution
Restaurant Bar Manager
4 Years 9 Months- Directed daily bar operations to maintain high-quality service and foster positive customer experiences.
- Guided staff through comprehensive training sessions focused on beverage preparation techniques and service excellence.
- Established inventory control procedures to enhance cost efficiency and reduce waste.
Education
Skills
Responsible alcohol service
Hospitality service expertise
Suggestive selling
Menu optimization
Customer feedback analysis
Inventory control
Time Management
Team Development
Timeline
Food and Beverage Supervisor
Marriott
12.2019 - 02.2022Read More
Bar Manager
Sedona Taphouse
07.2018 - 09.2025Read More
Office Administrator
Red Bull Distribution Center
05.2017 - 05.2018Read More
Lead Bartender
Keeneland Hospitality
09.2016 - CurrentRead More
Restaurant Bar Manager
Outback Steakhouse
08.2012 - 05.2017Read More
Bluegrass Community And Technical College
Read More