BRITTANY GARCIA
North Canton
Summary
Highly skilled Senior Billing Specialist with expertise in accurate data entry, continuous process improvement, and strong analytical abilities. Proven problem-solving skills demonstrated through successful invoice resolution and appeals. Extensive knowledge of billing systems and software, coupled with expertise in invoice generation and month-end closing procedures. Possess excellent adaptability to change, fostering effective relationships with clients and vendors. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Specialist
Lewis Brisbois Bisgaard & Smith
Akron, OH
11.2024 - Current
- Processed billing transactions accurately within established timelines, ensuring compliance with legal guidelines.
- Reviewed and resolved discrepancies in billing statements, enhancing client satisfaction and trust.
- Managed client communications regarding billing inquiries, maintaining positive relationships through timely responses and resolutions.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Aderant, Prebill Viewer and BillBlast used daily for billing purposes.
- Detailed flat fee billing with land/ energy companies, detailed split billing and manual uploads to ebilling websites.
Senior Billing Specialist
Thompson Hines LLP
Cleveland, OH
05.2022 - 11.2024
- Edit, create and proofread prebills.
- Work with attorneys on any edits, flat fee billing, paragraph billing and specialized billing formats.
- Created documentation outlining steps taken during invoice resolution process.
- Computed credit terms, discounts, shipment charges and rates to complete billing documents.
- Developed and implemented effective billing processes to improve accuracy and efficiency.
- E-Billing invoices, along with correcting any rejections.
- Training attorneys and peers on paperless billing.
- Create relationships with clients to better understand their process, work with clients on past due invoices and finding resolutions.
Senior Billing Coordinator
Kelley Kronenberg Law Firm
Plantation, FL
09.2013 - 05.2022
- Maintained accurate and complete billing system and process.
- Create invoices for flat fee foreclosure and bankruptcy.
- Work closely with foreclosure client to determine accuracy.
- Collaborated with department leads and senior management to coordinate operations and drive improvements.
- Developed and maintained effective relationships with vendors and clients.
- Completed audits per identified timeframes and reported findings. Appealed invoices in a timely manner.
- Utilized payment tracking system to ensure accurate billing and timely payments.
- Prepared month-end closing entries related to billings transactions.
- Prepared invoices and submitted via e-billing and emails.
Education
High School -
Columbia High School
Lake City, FL05-2008
Skills
- Continuous Process Improvement
- Proven Problem Solving
- 13 Years Aderant Experience
- Prebill Viewer Experience
- Strong Analytical Abilities
- Expert Billing Knowledge
- Invoice Generation Competence
- Month-end closing procedures
- Collections
- Invoice Processing
- Bill Blast Experience
- Flat Fee and Split billing Experience
Certification
Real Estate License
Timeline
Billing Specialist
Lewis Brisbois Bisgaard & Smith
11.2024 - Current
Senior Billing Specialist
Thompson Hines LLP
05.2022 - 11.2024
Senior Billing Coordinator
Kelley Kronenberg Law Firm
09.2013 - 05.2022
High School -
Columbia High School