Summary
Overview
Work History
Education
Skills
Timeline
Server

Brittany Goeas

Redding,CA

Summary

Adept at elevating guest experiences, I leveraged hospitality service expertise and exceptional customer service at Final Draft Brewing Company, enhancing satisfaction and loyalty. My ability to manage high-volume dining with meticulous attention to cleanliness standards and sales acumen significantly contributed to the establishment's success. Skilled in POS systems and team collaboration, I excel in fast-paced environments, consistently delivering superior service.

Overview

16
16
years of professional experience

Work History

Server

Final Draft Brewing Company
10.2019 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Lumberjacks Restaurant
04.2016 - 04.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Applebees
03.2012 - 05.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Anselmo Vineyards And Sevenhills Land And Cattle
10.2009 - 04.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Anderson High School
Anderson, CA
06.2012

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food sales and promotion

Timeline

Server

Final Draft Brewing Company
10.2019 - Current

Server

Lumberjacks Restaurant
04.2016 - 04.2020

Server

Applebees
03.2012 - 05.2016

Server

Anselmo Vineyards And Sevenhills Land And Cattle
10.2009 - 04.2016

Anderson High School
Brittany Goeas