Focused professional experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks.
Overview
7
7
years of professional experience
Work History
Staffing Assistant
Huntsville Hospital
Huntsville, Alabama
02.2024 - 08.2024
Assisted with the recruitment process by screening resumes and conducting phone interviews.
Managed onboarding processes including background checks, drug screens, and new hire paperwork.
Maintained accurate records of applicants in the applicant tracking system.
Medical Records Clerk
Folsom Health and Rehabilitation
Cullman, Alabama
08.2023 - 02.2024
Reviewed patient charts for accuracy and completeness.
Entered data into electronic health record systems.
Processed incoming medical records requests.
Call Center Team Lead
Sequence Health
Cullman, Alabama
04.2021 - 07.2023
Provided coaching and guidance to call center team members on customer service skills.
Conducted regular performance reviews of team members.
Drafted reports to provide detailed analysis of customer service metrics.
Office Manager
Paul Bunyan Tree Services
Huntsville, Alabama
06.2017 - 08.2020
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Assisted with the preparation of budgets, forecasts and financial statements.
Education
Associate of Applied Science - Business- Healthcare Management
Snead State Community College
Boaz, AL
05-2025
Medication Technician Certification -
Wallace State Community College
Hanceville, AL
10-2022
Phlebotomist Certification -
Reliant Health Career Center
04-2021
Administrative Medical Assistant Certification -
Reliant Health Career Center
04-2021
High School Diploma -
Arab High School
Arab, AL
05-2019
Skills
Interview scheduling
Documentation Management
Training Coordination
Onboarding support
Calendar Management
Applicant Tracking Systems
Timeline
Staffing Assistant
Huntsville Hospital
02.2024 - 08.2024
Medical Records Clerk
Folsom Health and Rehabilitation
08.2023 - 02.2024
Call Center Team Lead
Sequence Health
04.2021 - 07.2023
Office Manager
Paul Bunyan Tree Services
06.2017 - 08.2020
Associate of Applied Science - Business- Healthcare Management