Brittany Green
Vancouver,WA
Summary
Personable Office Administrator with 16 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Loan Processor
Mortgage Express, LLC
05.2006 - 07.2022
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Utilized loan origination software to process and track loan applications.
- Handled any conditions sent from underwriting departments.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
Education
Fort Vancouver High School
Vancouver, WA06.2003
No Degree -
Clark College
Vancouver, WA 09.2003 - 06.2005
Skills
- File Maintenance
- Office Supply Management
- Meeting Coordination
- Customer Engagement
- Mail Handling
- Word Processing
- Database Entry
- Document Scanning
- Administrative Support
- Inbound Phone Call Handling
- File Organization
- Typing 68 Words Per Minute
Timeline
Loan Processor
Mortgage Express, LLC
05.2006 - 07.2022
No Degree -
Clark College
09.2003 - 06.2005
Fort Vancouver High School
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