Brittany Grossman
Harrison
Summary
Dynamic and results-oriented Business Development professional with over 9 years of progressive experience at and Lucky Strike Entertainment driving revenue growth through strategic partnerships, client acquisition, and event execution. Proven track record of leading cross-functional initiatives, negotiating high-impact deals, and managing nationwide business relationships across 300+ entertainment centers. Adept at blending sales strategy with operational coordination to enhance customer experience, maximize profitability, and support long-term business objectives. Skilled in partner communications, contract negotiations, team leadership, and data-driven performance optimization.
Overview
12
12
years of professional experience
Work History
Business Development Manager
Lucky Strike Entertainment
12.2021 - Current
- Spearhead new business initiatives across 300+ entertainment centers nationwide, increasing revenue through strategic B2B partnerships and brand collaborations.
- Negotiate, structure, and finalize high-value partnership agreements, securing long-term revenue streams and mutual growth opportunities.
- Analyze performance metrics and market trends to refine growth strategies, contributing to a YoY revenue increase.
- Serve as the primary liaison for partners, ensuring high satisfaction and retention by delivering consistent communication and proactive problem solving.
- Collaborate cross-functionally with marketing, operations, and finance teams to align partnership initiatives with company objectives.
- Implement tracking systems to monitor KPIs, streamline onboarding, and enhance relationship management.
Business Development Specialist
Bowlero Corp
08.2017 - 12.2021
- Identifies new and innovative ways to grow current customer base.
- Drive revenue and expansion of current partnerships.
- Manages the correspondence with external collaborators, performance tracking, detailed event planning and execution.
- Works with event locations to determine internal logistics.
Event Manager
Bowlero Corp
03.2016 - 08.2017
- Manager of a team that oversees more than 8 million dollars in annual event revenue.
- Responsible for generating approximately 10% of event revenue by selling on-site extensions to existing event packages.
- Responsible for training of all new staff members.
- Uses guest feedback reports to improve guest satisfaction.
- Coordinates weekly schedules for event staff.
Event Host
Bowlero Corp
03.2015 - 03.2016
- Hosting special events.
- Collaborated with cross-functional teams to ensure all aspects of the event were effectively coordinated and executed on time.
- Selling “extensions” to the pre-ordered event party food, beverage and experience package.
- Mentored junior staff members in effective event management techniques, fostering a collaborative work environment that led to stronger team performance.
Event Manager
Joongbug
09.2014 - 02.2015
- Acquiring new clients and pitching on Joongbug's services.
- Marketing Joongbug, our affiliate sites, and our in house events to a wide range of sources.
- Worked on weekly in house produced events, securing sponsorship, booking parties, running guests lists, and overseeing all marketing.
- Produced ticketed events for Halloween and New Year’s, responsible for all aspects of multiple events from writing up contracts to execution.
Production Assistant
Rachael Ray TV Show
08.2013 - 09.2014
- Responsible for creating guest information sheets and Craft Services for a crew of 100+
- Provided reliable administrative support for the production team, enabling efficient task completion.
- Greet celebrity and civilian guests.
- Completed wide range of tasks in diverse filming areas to support operations.
Education
Bachelor of Arts - Hospitality and Tourism Management
University of Massachusetts at Amherst
05.2013
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
Timeline
Business Development Manager
Lucky Strike Entertainment
12.2021 - Current
Business Development Specialist
Bowlero Corp
08.2017 - 12.2021
Event Manager
Bowlero Corp
03.2016 - 08.2017
Event Host
Bowlero Corp
03.2015 - 03.2016
Event Manager
Joongbug
09.2014 - 02.2015
Production Assistant
Rachael Ray TV Show
08.2013 - 09.2014
Bachelor of Arts - Hospitality and Tourism Management
University of Massachusetts at Amherst
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