Brittany Hammontree
Dalton,GA
Summary
Skilled data management professional with proven track record in accurate and efficient data entry. Adept at maintaining data integrity and confidentiality while adapting to changing project requirements. Strong team collaborator focused on achieving reliable results and improving organizational workflows. Proficient in using data entry software, typing, and maintaining detailed records.
Overview
14
14
years of professional experience
Work History
Customer Experience Coordinator
Mohawk Ind.
Calhoun, GA
05.2017 - Current
- Provided exceptional customer service in a fast-paced environment by responding promptly to inquiries and resolving issues quickly.
- Built positive relationships with customers through effective communication via phone and email.
- Navigated multiple computer systems, including SAP & CMAS.
- Utilized Microsoft daily to complete check list or task assigned in a timely manor.
- Assisted in data entry tasks for accurate and timely information input.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Assistant Store Manager
Dollar General
Dalton, GA
08.2012 - 05.2017
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Assisted customers with product selection, pricing, payment options and returns and exchanges.
- Managed all customer inquiries and complaints in a professional and timely manner.
- Monitored employee attendance and productivity levels on a daily basis.
- Tracked daily operational activities such as store expenses, payroll records.
- Updated records related to sales, customer feedback, and inventory.
Education
Early Childhood Education - AECE
Dalton State College
Dalton, GA, USEarly Childhood Education - AECE
WGU
Skills
- Teamwork and collaboration
- Attention to detail
- Calm and professional under pressure
- Analytical thinking
- Microsoft applications proficiency
- Multitasking
- Excellent communication
- Data entry
- Documentation and reporting
- Positive attitude
Timeline
Customer Experience Coordinator
Mohawk Ind.
05.2017 - Current
Assistant Store Manager
Dollar General
08.2012 - 05.2017
Early Childhood Education - AECE
Dalton State College
Early Childhood Education - AECE
WGU