Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Bartender
Nancys Pizza
04.2020 - 02.2024
Increased customer satisfaction by providing excellent service.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Cash and debit card transactions
Served bar food and alcoholic beverages including wine, craft beer, and custom cocktails.
Maintained stock level through efficient inventory management and timely restocking.
Studied and memorized 50+ popular and custom recipes.
Branch Manager
1-800 New Deal
01.2015 - 02.2024
Oversaw all functions of the branch location which includes collection call activity, underwriting, document preparation, loan closings and the monitoring of losses.
Educated and sold benefits of title pawn refinance program to income callers/walk ins.
Responsible for daily follow up on missed calls and previous applicants to ensure maximum closing penetration.
Responsible for application entry on all qualifying consumers and subsequent verification of stated information.
Server
Cigar Bar
05.2018 - 07.2019
Managed cash and credit card transactions accurately.
Handled challenging customer situations with professionalism, and resolving issued to satisfy both guest and management.
Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery.
Train new servers.
Served a large volume of customers during peak hours.