Brittany Hansen
Homemaker
Fort Wainwright,AK
Summary
Dynamic professional with exceptional written and verbal communication skills, adept at fostering collaboration in group settings. Proven ability to deliver outstanding customer service while efficiently managing tasks in fast-paced environments. Typing proficiency of 40 WPM ensures timely and accurate documentation. Committed to enhancing team performance and driving positive customer experiences.
Overview
19
19
years of professional experience
Work History
Store Associate
Fort Rucker Thrift Store
01.2021 - 05.2022
- Responsible for opening and closing of the store
- Organizing and Stocking select rooms as well as store
- Bringing clothes and items up from downstairs
- Helping organize downstairs where donations are sorted and organized
- Pricing and tagging of store items both consigned and donated
- Paperwork
- Helping and trained to work consignments
- Helping customers find items to best of ability or availability
- Keeping Store and Rooms Clean
Food and Beverage Attendant
Rucker Lanes Bowling Alley
02.2019 - 01.2020
- Counting cash before and after shift.
- Running cash register
- Baking and helping to assist cook
- Changing CO2 for soda and beer taps.
- Prepping Food and making sure facility is stocked.
- Yearly trainings attended such as SHARP.
- Sweeping, mopping, cleaning facility.
- Inventory
CYPA (Child & Youth Program Assistant)
Fort Wainwright CYSS
03.2016 - 02.2018
- Assisting in classroom setting in child and youth programs
- Organizing and assisting with parents’ nights out and other activities on post for children.
- Organizing and sorting the basement for parent outreach for child activities and events.
- Accountability, assisting, teaching, planning, prepping, helping out everywhere on post when needed/short-handed.
Dietary Aide
Clarksville Nursing and Rehabilitation Center
08.2013 - 11.2014
- Preparing meals and snacks
- Preparing trays according to diet and diet restrictions
- Delivered carts to resident halls to be delivered to their rooms
- Swept and Mop
- Performed specified cleaning duties
- Replacing chemical for dish machine
- Preparing beverages for residents
- Preparing for special events and parties within facility
- Washing and Catching dishes
- Unpacking and putting away inventory
- Taking trash out
- Closing up kitchen at night
Customer Service Representative
Hanes Brand Inc.
03.2012 - 11.2012
- Greeted customers
- Helped customers with purchases
- Performed bra fittings to help customer find the right size of bra
- Rang customer purchases up and used cash register
- Kept track of rewards cards and entering properly in computer
- Sorted and put away stock
- Performed stock inventory
- Helped with displays and sign hanging
- Proper signage and organization
- Wrote up the schedule for employee breaks
- Communicated employee breaks to them, keeping track of who was to be working and who was to be on break, implementing fair work ethic
Nutritional Services Worker
Powell Valley Healthcare
12.2010 - 12.2011
- Served food to residents
- Cleaned, swept, and mopped entire kitchen
- Delivered food carts to all wings of hospital
- Washed and caught dishes for entire hospital
- Performed customer service
- Cleaned equipment
- Prepared food and beverages for residents
- Assisted with snack service to individual residents’ rooms
- Prepared dining rooms for each meal
- Retrieved beverages and other specialties for residents in dining room
Nutritional Services
Powell Valley Healthcare
10.2003 - 12.2009
- Served food to residents
- Cleaned, swept, and mopped entire kitchen
- Delivered food carts to all wings of hospital
- Washed and caught dishes for entire hospital
- Performed customer service
- Cleaned equipment
- Prepared food and beverages for residents
- Assisted with snack service to individual residents’ rooms
- Prepared dining rooms for each meal
- Retrieved beverages and other specialties for residents in dining room
Education
Bachelors of Science - Psychology
University of Phoenix
Phoenix, AZ08.2013
Associate’s Degree - General Studies
Northwest College
Powell, WY12.2009
Diploma - undefined
Powell High School
Powell, WY05.2007
Skills
- Customer service
- Customer assistance
- Strong attention to detail
Timeline
Store Associate
Fort Rucker Thrift Store
01.2021 - 05.2022
Food and Beverage Attendant
Rucker Lanes Bowling Alley
02.2019 - 01.2020
CYPA (Child & Youth Program Assistant)
Fort Wainwright CYSS
03.2016 - 02.2018
Dietary Aide
Clarksville Nursing and Rehabilitation Center
08.2013 - 11.2014
Customer Service Representative
Hanes Brand Inc.
03.2012 - 11.2012
Nutritional Services Worker
Powell Valley Healthcare
12.2010 - 12.2011
Nutritional Services
Powell Valley Healthcare
10.2003 - 12.2009
Diploma - undefined
Powell High School
Bachelors of Science - Psychology
University of Phoenix
Associate’s Degree - General Studies
Northwest College