Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Brittany Harvey

Charlotte
Brittany Harvey

Summary

Dynamic Practice Manager of Operations at Selenite, skilled in operational efficiency and staff development. Achieved significant improvements in patient satisfaction through streamlined processes and enhanced team collaboration. Expert in electronic health records and strategic business planning, driving practice growth and fostering a culture of continuous improvement.

Overview

4
years of professional experience
1
Certification

Work History

Selenite

Practice Manager of Operations
01.2021 - 08.2024

Job overview

  • Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
  • Established performance metrics to evaluate team efficiency and identify areas for improvement.
  • Nurtured a positive workplace culture by promoting open communication channels, fostering teamwork, and recognizing employee achievements.
  • Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
  • Ordered all office supplies and kept check on inventory levels.
  • Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
  • Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
  • Increased revenue generation by identifying opportunities for practice growth through expansion of services or acquisition of new patients.

Education

USC Upstate
Inman, SC

Bachelor of Arts from Communications
05-2014

Skills

  • Operational efficiency
  • Business analysis
  • Staff development
  • Workflow optimization
  • Electronic health records
  • Strategic business planning
  • Policy and procedure development
  • Continuous improvement
  • Policy implementation
  • Marketing
  • Supplies ordering
  • Client consulting
  • Regulatory compliance

Certification

  • Microdermabrasion Certificate - Professional Beauty Association or equivalent institutions.
  • Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.
  • Advanced Medical Aesthetics Certification - Aesthetic Medical Educators Training.
  • Licensed Esthetician -NC Board of Cosmetology.
  • Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).

Interests

  • Enjoy participating daily exercise for overall physical and mental well-being.
  • High-Intensity Interval Training
  • Pilates
  • Yoga
  • Passionate about balancing physical health with mental and emotional wellness.
  • Experimenting with different creative mediums, like Canva, Content creation, an marketing strategy, to expand skills and techniques.

Timeline

Practice Manager of Operations

Selenite
01.2021 - 08.2024

USC Upstate

Bachelor of Arts from Communications

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Brittany Harvey