Brittany Haumesser
Wooster,OH
Summary
Dynamic healthcare professional with experience at Cleveland Clinic and CVS pharmacy, skilled in HIPAA compliance and patient support. Proven ability to enhance operational efficiency through effective communication and collaboration. Adaptable team player, adept at managing patient intake and educating on treatment plans, ensuring high-quality care and satisfaction.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
Wooster, OH
07.2016 - Current
- Assisted in patient intake procedures, ensuring accurate data entry and compliance with privacy regulations.
- Prepared examination rooms, maintaining cleanliness and organization to enhance patient experience.
- Supported healthcare providers during clinical examinations, facilitating efficient patient flow and communication.
- Administered basic medical tests, obtaining vital signs and laboratory specimens for diagnostic purposes.
- Educated patients on medication usage and post-visit care instructions to promote adherence to treatment plans.
- Coordinated appointment scheduling, optimizing provider availability and reducing wait times for patients.
- Maintained medical records with precision, ensuring information accuracy and timely updates following visits.
- Collaborated with interdisciplinary teams to streamline processes, enhancing overall clinic operational efficiency.
Shift Supervisor
CVS Pharmacy
Wooster, OH
10.2008 - 03.2014
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service standards and operational excellence.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented workflow improvements to enhance efficiency in store processes.
Education
Medical Assistant
Wayne County Schools Career Center
Smithville, OH06.2016
High School Diploma -
Wooster High School
Wooster, OH06.2006
Skills
- Adaptable and flexible
- HIPAA compliance
- Patient support service experience
- Prior authorization and appeals experience
- Medical terminology knowledge
- Skilled in Microsoft office
References
Rebekah Stutzman, APRN. CNP. 330-412-0707
Ann Morrow, BSN. 330 330-621-2219
Michelle Grassbaugh, BSN. 330-466-4725
Cassie Wynn, LPN. 330-465-0107
Timeline
Medical Assistant
Cleveland Clinic
07.2016 - Current
Shift Supervisor
CVS Pharmacy
10.2008 - 03.2014
Medical Assistant
Wayne County Schools Career Center
High School Diploma -
Wooster High School