Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Gonzalez

Chicago,IL

Summary

Versatile and dedicated Medical Assistant showcasing exceptional customer service and medical terminology knowledge. Expert in phlebotomy and bilingual communication, enhancing patient care and clinic efficiency. Demonstrates strong teamwork, adaptability, and a commitment to excellence, significantly contributing to improved patient experiences and operational success.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Access
Chicago, IL
05.2023 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Sales Associate

Gold Town Jewelry
Chicago, IL
07.2020 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Nursing

National Louis University
Chicago, IL

High School -

Benito Juarez High School
Chicago, IL
06.2022

Skills

  • Customer Service
  • Medical terminology knowledge
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Phlebotomy
  • Reliable team player
  • Immunization Administration
  • Specimens collection and processing
  • Adaptable
  • Fluent in Spanish, English

Timeline

Medical Assistant

Access
05.2023 - 08.2024

Sales Associate

Gold Town Jewelry
07.2020 - 04.2022

Nursing

National Louis University

High School -

Benito Juarez High School
Karen Gonzalez