Brittany Hayes
Phoenix AZ
Summary
Dedicated professional with a proven track record at Desert Mountain Club, excelling in customer service and teamwork. Recognized for delivering exceptional dining experiences and training new staff. Strong problem-solving abilities complemented by a friendly demeanor, ensuring guest satisfaction and operational excellence in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Homemaker
Anthem, AZ
05.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Server
Desert Mountain Club
Scottsdale, AZ
08.2005 - 05.2013
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently, maintaining a positive guest experience.
- Assisted guests with menu selections and provided detailed descriptions of dishes.
- Trained new team members on service standards and operational procedures.
- Oversaw banquet setup, ensuring adherence to event specifications and client requests.
- Coordinated with event planners to execute seamless transitions between courses and activities.
Education
Associate of Science - Nutrition
Glendale Community College
Glendale, CA05-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Homemaker
05.2013 - Current
Server
Desert Mountain Club
08.2005 - 05.2013
Associate of Science - Nutrition
Glendale Community College