Brittany Heimer
Rochester,MN
Summary
Experienced professional who holds a Master of Counseling and Therapeutic Services degree employing empathy and growth mindset principles to foster collaboration and effective strategy implementation in non-profit agencies. Committed to leadership through strength and relationship-based coaching to inspire organizational growth and success. Dedicated to working with programs that promote the betterment of youth and families within their communities.
Overview
2027
2027
years of professional experience
Work History
Administrative Supervisor
Zumbro Valley Health Center
Rochester, MN
12.2025 - Current
- Facilitate administrative supervision for 8-10 employees focusing on documentation compliance, professional development, and performance goals.
- Completion and delivery of performance evaluations.
- Ensure completion of required annual training for all supervised employees.
- Collaborated on agency and program initiatives and strategies to ensure highest level client care and service delivery.
- Devise solutions to boost client engagement and outcomes.
- Lead workforce development initiative to establish and strengthen relationships with Minnesota-based physical and nationwide online human services, psychology, and social work programs (bachelor's and master's level) to increase brand awareness and qualified applicant pool for supervised programs.
Site Coordinator
Families First of Minnesota
Rochester, Minnesota
06.2022 - 11.2025
- Provide support and supervision to a team of 12-15 educators and classroom support staff.
- Collaborate with other area content coordinators to create and optimize both staff and family facing policies, procedures, and expectations.
- Assist and support staff in cultivating strong working relationships with families in our program.
- Facilitate solution-focused discussions including classroom/behavior management, team building, and staff collaboration.
Director
Kindergrove Early Learning Center
Rochester, Minnesota
11.2021 - 06.2022
- Implementation and creation of policies and procedures for center.
- Interviewing and hiring for classroom teacher roles.
- Developing and maintaining family relationships. Facility tours and programming information.
Lead Teacher
YMCA Greater Twin Cities
Rochester, MN
07.2020 - 11.2021
- Develop and maintain relationships with children and caregivers.
- Maintain up-to-date assessments.
- Foster learning, safety, and development through classroom activities.
- Aid in positive staff communication and maintaining strong working relationships,
Academic Advisor
Capella University
Minneapolis, Minnesota
03.2018 - 03.2019
- Counseled learners in academic planning and course selection processes
- Provided support for degree completion and program requirements, including state licensure requirements
- Assisted learners in managing issues related to academic policies, performance, and instructor discord
Clinical Trainee
Gerard Academy
Rochester, Minnesota
2017 - 2018
- Facilitated meetings and coordinated care with all support teams including families, county social workers, milieu staff, and psychiatrists.
- Maintained up-to-date documentation including clinical notes, treatment plans, and additional supportive documentation.
- Provided group, individual, and family therapeutic services.
Education
Master of Arts - Counseling And Psychological Services
St. Mary's University
Rochester, MN08-2016
Master of Science - Psychology
Minnesota State University, Mankato
Mankato, MN05-2012
Skills
- Employee training
- Performance evaluation
- Team collaboration
- Effective communication
- Relationship building
- Data analysis
- Compliance monitoring
- Workload prioritization
- Cross-functional teamwork
- Written communication
Timeline
Administrative Supervisor
Zumbro Valley Health Center
12.2025 - Current
Site Coordinator
Families First of Minnesota
06.2022 - 11.2025
Director
Kindergrove Early Learning Center
11.2021 - 06.2022
Lead Teacher
YMCA Greater Twin Cities
07.2020 - 11.2021
Academic Advisor
Capella University
03.2018 - 03.2019
Clinical Trainee
Gerard Academy
2017 - 2018
Master of Arts - Counseling And Psychological Services
St. Mary's University
Master of Science - Psychology
Minnesota State University, Mankato