Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brittany Henderson

Beckley,WV

Summary

Licensed Independent Clinical Social Worker driven to form trusting relationships with clients and advocate for their best interests. Versatile and skilled in assessments, intakes, referrals, crisis management, and individual therapy.

Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HOSPICE AND PALLIATIVE CARE COORDINATOR

BECKLEY VA MEDICAL CENTER
10.2023 - Current
  • Assessing the patient’s understanding of his/her diagnosis and proposed treatments
  • Linkage to appropriate support groups
  • Helping Veteran cope with end of life or complex chronic illness diagnoses and the many emotions that arise
  • Provide individual, group, and family and advanced level case management interventions used in the treatment of Veterans with serious medical and psychiatric disorders
  • Provides services across the continuum of care
  • Provides services on an inpatient and outpatient basis
  • Develops and implements methods for managing effectiveness of social work practice and services in the Palliative Care Specialty area
  • Utilizes outcome evaluations such as bereaved family survey to improve services
  • Provides oversight during monthly unannounced visits to the MFH and addressing concerns of Veterans and caregivers that support the MFH model of care
  • Establishes intake processes and oversight responsibilities and maintains a record-keeping system for the program
  • Reports data on monthly reports to the national program office, local and VISN leadership.

MEDICAL FOSTER HOME COORDINATOR

BECKLEY VA MEDICAL CENTER
10.2022 - Current
  • Oversees program development, recruitment, and development of the foster homes, recruitment and admission of Veteran residents, case management, development of policies and care processes, and coordination with Home Based Primary Care (HBPC) interdisciplinary treatment teams
  • Interviews and conducts psychosocial assessments; interviews Veteran and family members and/or significant others to establish facts about the Veteran's unique situation; presenting problems and their causes, and the impact of such problems on the Veteran's functioning and health as a part of a comprehensive psychosocial assessment; assesses high risk factors, acuity and need for services
  • Interprets and explains VA treatment and benefit programs
  • Markets the model of care and reaches out to community groups and agencies to promote the foster care program
  • Works closely with Public Affairs Office to market the program internally and externally
  • Participates in community and VA events to help market the Medical Foster Home Program.

PMDB Trainer

Beckley VA Medical Center
Beckley, WV
07.2022 - Current
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Recommended changes or improvements in existing training processes as needed.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Provided support for trainers in order to ensure successful delivery of courses.
  • Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.

Disruptive Behavior Committee Co-Chair

Beckley VA Medical Center
Beckley, WV
07.2022 - Current
  • Provided support to chair in setting goals and objectives for the DBC.
  • Maintained communication between staff, board members and stakeholders.
  • Ensured compliance with relevant regulations and standards related to safety, health care.
  • Attended meetings as required by chair or other stakeholders involved in the DBC process.
  • Thoughtfully contributed to committee plans and strategic decision making.
  • Assisted Chair in running monthly meetings when Chairperson was not available.
  • Called and spoke to Veterans regarding the DBC process and their rights as Veterans and the facility's procedures regarding Disruptive Behavior.
  • Reviewed Veteran flags and assisted Chairperson with developing appropriate notifications on Veterans charts for disruptive behaviors.
  • Attended all national calls regarding Workplace Violence Prevention and utilized education from TMS to complete courses on DBC.

Employee Threat Assistance Team Member

Beckley VA Medical Center
Beckley, WV
07.2022 - Current
  • Educated staff members on ETAT process how threats are handled throughout the facility.
  • Attended all required meeting for ETAT and provided feedback with the team on analyzing and preventing workplace violence.
  • Assessed, triaged and managed any instances of employee threats by conducting risk assessments with the chairperson and assessing for level of risk of violence.
  • Assisted Chairperson with assigning prevention and management of disruptive behavior (PMDB) training levels to employees based upon the WBRA results for position and work place.
  • Assisted CHairperson with incoming referrals/consults to the disruptive behavior committee as well as ETAT committee.
  • Assisted with assessing appropriateness of referrals and consults throughout the facility.

HUD VASH CASE MANAGER

BECKLEY VA MEDICAL CENTER
08.2021 - 10.2022
  • Responsible for coordination of case management services for Veterans receiving housing provided through HUD
  • Performed site visits of HUD VASH apartments and dwellings to ensure that Veterans reside in safe environments
  • Verified eligibility and Veterans status for program participation
  • Coordinated care including services as an advocate on behalf of Veteran to ensure comprehensive service delivery
  • Documented all contacts with Veterans and families in chart
  • Actively participated in program planning and development, advising the supervisor of shifting trends with caseloads and identifying the need for changes in policy and program procedure
  • Conducted psychosocial assessments, participated in treatment planning process, participated in discharge planning and provided individual, family, and group meetings as needed
  • Provided a full range of social work services within accepted standards of social work practices including case managements, individual and family counseling, and discharge planning.

Therapist

Solutions Psychological Services, pllc
Beckley , WV
11.2016 - 09.2021
  • Conducted therapeutic individual and family therapy sessions on an outpatient basis
  • Developed and implemented treatment plans and modified when needed
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and therapy
  • Observed and monitored client behavior and responses to treatment
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
  • Counseled clients to help them understand and overcome personal, social and behavioral problems
  • Maintained patient confidentiality
  • Assessed and evaluated clients informed by DSM-V diagnostic criteria.

Education

Certificate in Gerontology -

West Virginia University
Morgantown, WV
05-2015

Master of Social Work -

West Virginia University
05-2015

Bachelor of Social Work -

Concord University
05-2010

Skills

  • Document Management
  • Administrative Leadership
  • Scheduling and Calendar Management
  • Relationship Building
  • Work Planning and Prioritization
  • Professional Networking
  • Customer Service
  • Administrative Oversight
  • Best Practices Implementation
  • Project Management
  • Meeting Coordination
  • Discretion and Confidentiality
  • Team Oversight
  • Document Control

Certification

Licensed Independent Clinical Social Worker (LICSW) in the State of West Virginia

References

  • Harold Dobbins, MSW, Former Supervisor at Hospice of Southern WV, 304-731-3724
  • Mary K. Lilly, LICSW, Former Field Supervisor and Co-worker at Appalachian Hospital, 304-222-1701
  • Michael McMahan, LCSW, Former HUD VASH Coordinator Beckley VAMC, 803-627-5452

Timeline

HOSPICE AND PALLIATIVE CARE COORDINATOR

BECKLEY VA MEDICAL CENTER
10.2023 - Current

MEDICAL FOSTER HOME COORDINATOR

BECKLEY VA MEDICAL CENTER
10.2022 - Current

PMDB Trainer

Beckley VA Medical Center
07.2022 - Current

Disruptive Behavior Committee Co-Chair

Beckley VA Medical Center
07.2022 - Current

Employee Threat Assistance Team Member

Beckley VA Medical Center
07.2022 - Current

HUD VASH CASE MANAGER

BECKLEY VA MEDICAL CENTER
08.2021 - 10.2022

Therapist

Solutions Psychological Services, pllc
11.2016 - 09.2021

Certificate in Gerontology -

West Virginia University

Master of Social Work -

West Virginia University

Bachelor of Social Work -

Concord University

Licensed Independent Clinical Social Worker (LICSW) in the State of West Virginia

Brittany Henderson