Brittany Hickman
Pennsauken,NJ
Summary
Proven professional with a track record of enhancing customer satisfaction and maintaining punctuality. Skilled in relationship building and time management, adept at multitasking and problem-solving. Demonstrating the ability to uphold high standards of cleanliness and professionalism, contributing significantly to workplace efficiency and team cohesion.
Overview
14
14
years of professional experience
Work History
Driver
Lyft
05.2023 - 05.2023
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during passenger interactions
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Minimized liability by consistently following road rules when driving.
Cashier
Speedway Gas Station
11.2017 - 08.2019
- Performed cash, card, to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
Debt Collector
MRS Associates
08.2009 - 05.2011
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during passenger interactions
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Minimized liability by consistently following road rules when driving.
Education
Certificate - Medical Assistant
Harris School of Business
Cherry Hill, NJ05.2006
GED - General Studies
Dave’s County College
Mocksville, NC07.2002
Skills
- Time management
- Relationship building
- Attention to detail
- Processes and procedures
- Team building
- Conflict resolution
- Friendly and outgoing
- Verbal and written communication
- Confidentiality
- Multitasking Abilities
- Self motivation
- Problem-solving abilities
- Active listening
- Reliability
Timeline
Driver
Lyft
05.2023 - 05.2023
Cashier
Speedway Gas Station
11.2017 - 08.2019
Debt Collector
MRS Associates
08.2009 - 05.2011
Certificate - Medical Assistant
Harris School of Business
GED - General Studies
Dave’s County College
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