Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Hill

Pensacola,FL

Summary

  • Dedicated professional with a strong commitment to achieving results, currently residing in Pensacola, FL. Proven ability to balance responsibilities effectively, showcasing excellent time management skills while nurturing family values. Continuously seeking opportunities for professional growth and development.
  • Versatile and dynamic, excelled as a Server/Bartender at Ruby Tuesday, mastering both front-of-house operations and team leadership. Demonstrated exceptional relationship management and POS system proficiency, significantly enhancing dining experiences. Skilled in food allergy safety and event setup, consistently ensured guest satisfaction and safety. Transitioned seamlessly across roles, showcasing adaptability and a commitment to excellence.

Overview

3
3
years of professional experience

Work History

Server/Bartender

Taco Mama
Gulf Breeze, FL
09.2024 - Current
  • At Taco Mama there are five positions that anyone in the store can do as in Expo, T1 (order taking), Run/Bus, Bus/Run, and Greet. We would all switch within these positions. There is also bar but only certain employees are allowed to be on bar due to age. I did all six, if you include the bar.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • As a bartender, I prepared drinks and took them to tables.
  • As a server, I would run food to the guests, pick up trays and cups off the tables, and then clean the table to have it ready for the next guest.
  • I also did catering. We would drive to the location, set up the food in the Sterno trays, and have it ready to serve for the guests when they were ready to eat. We would have drinks and cups also set up if they were ordered.

Server/Bartender

FireBirds and Grill
Montgomery, AL
02.2024 - 06.2025
  • Trained new employees on restaurant procedures and plating techniques.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Assisted in training new bartenders.
  • I kept my area clean and stocked, and I helped anyone else who needed it.
  • Handled money by ringing guests in and cashing them out.
  • Left due to moving to Pensacola, FL.

Assistant Manager

Citi Trends
Greenville , AL
09.2023 - 02.2025
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • At Citi Trends as Assistant Manager, my General Manager had me over Layaways. Dealing with layaways, I had to make sure all orders were accounted for and paid on time; if not paid, I would cancel it and let the buyer know the layaway has been canceled. Everything they have paid towards the layaway order will be store credit, and they can come pick up a gift card with the amount on it.
  • Left due to moving to Pensacola, FL.

Server/Bartender

Ruby Tuesday
Troy, AL
11.2022 - 06.2023
  • At Ruby Tuesday, I was mainly a bartender. I would train new bartenders at the bar, make sure drinks went out in a timely manner, and ensure all my bar guests and the four tables included with the bar were satisfied with what they ordered, as well as make sure everything came out as ordered. I would also make sure my bar stays well organized, stocked, and clean.
  • As a server, I would make sure my section stayed clean, stocked, and organized, as well as ensure all my guests were happy and satisfied with the customer service, food, and drinks.
  • In any downtime I had during my shift, I would help out my coworkers with whatever they needed at the time.
  • Left due to pregnancy, I gave birth in August 2023.

Education

High School Diploma -

Wetumpka High School
Wetumpka, AL
05-2017

Skills

  • Team member support
  • Food inspection
  • Daily specials memorization
  • Table resetting
  • Hostess support
  • Order delivery practices
  • Lead shifts and employees
  • Organizing
  • Point of sale (POS) system operations
  • Dining area maintenance
  • Relationship management
  • Set up procedures
  • Buffet experience
  • Event setup
  • Food assembly
  • Food allergy safety

Timeline

Server/Bartender

Taco Mama
09.2024 - Current

Server/Bartender

FireBirds and Grill
02.2024 - 06.2025

Assistant Manager

Citi Trends
09.2023 - 02.2025

Server/Bartender

Ruby Tuesday
11.2022 - 06.2023

High School Diploma -

Wetumpka High School

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Brittany Hill