Motivated individual with business experience and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Boutique Owner
The Frayed Mabel Co.
Heath Springs , SC
11.2022 - Current
Developed a comprehensive business plan for the boutique, including budgeting and forecasting.
Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
Set up inventory management systems to track stock levels and ensure accurate reordering of merchandise.
Engaged customers through social media networks to promote new products and special offers.
Wore clothing to represent brand and aesthetic of boutique.
Social Media Marketer
Preppy Pineapple Boutique
Lancaster, SC
03.2020 - 07.2022
Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic.
Developed content calendars for various social media platforms including Facebook, Twitter, Instagram, Pinterest and YouTube.
Engaged with users through direct messaging and comments to build relationships with potential customers.
Scheduled posts using scheduling tools like Buffer or Sprout Social in advance of launch dates.
Led brainstorming sessions around new initiatives related to social media marketing.
Engaged positively with online community to glean insights and capitalize on learning opportunities.
Cultivated leads and sales through social correspondence.
Front Office Coordinator
Cureton Cosmetic And Family Dentistry
Waxhaw , NC
01.2019 - 03.2020
Answered phone calls, scheduled appointments and verified patient insurance coverage.
Collected payments from patients for services rendered.
Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.
Resolved billing issues with insurance companies in a timely manner.
Treatment Coordinator
Heath Springs Dental Associates
Heath Springs, SC
11.2016 - 11.2019
Assisted in the coordination of dental treatment plans for patients.
Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
Managed appointment scheduling for all clinic staff members.
Verified patient insurance coverage prior to treatments or procedures being performed.
Coordinated billing activities with both patients and insurance providers.
Office Manager/ Dental Assistant
A Healthy Smile Dentistry
Rock Hill , SC
09.2015 - 07.2017
Maintained patient records, scheduled appointments, and handled billing inquiries.
Provided guidance to staff on insurance coverage and payment options for patients.
Monitored inventory of dental supplies and placed orders when necessary.
Coordinated with dental providers regarding patient care and scheduling needs.
Assisted in training new employees on office policies and procedures related to dental services.
Implemented strategies to improve efficiency in the day-to-day operations of the office.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Educated patients on healthy oral habits
Sterilized instruments according to established guidelines and protocols.
Fabricated temporary crowns or bridges from impressions taken by the dentist.
Ordered supplies necessary for daily operations of the practice.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Treatment Coordinator/ Dental Assistantt
A Quality Smile for You
Rock Hill, SC
07.2013 - 09.2015
Presented customized treatment plans for patients
Created and maintained patient records, including insurance information, medical histories, and x-ray results.
Check In/Check Out
Conducted follow-up calls to confirm appointments.
Verified patient insurance coverage prior to treatments or procedures being performed.
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs and X-rays