Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Holden

Heath Springs,SC

Summary

Motivated individual with business experience and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Boutique Owner

The Frayed Mabel Co.
Heath Springs , SC
11.2022 - Current
  • Developed a comprehensive business plan for the boutique, including budgeting and forecasting.
  • Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
  • Set up inventory management systems to track stock levels and ensure accurate reordering of merchandise.
  • Engaged customers through social media networks to promote new products and special offers.
  • Wore clothing to represent brand and aesthetic of boutique.

Social Media Marketer

Preppy Pineapple Boutique
Lancaster, SC
03.2020 - 07.2022
  • Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic.
  • Developed content calendars for various social media platforms including Facebook, Twitter, Instagram, Pinterest and YouTube.
  • Engaged with users through direct messaging and comments to build relationships with potential customers.
  • Scheduled posts using scheduling tools like Buffer or Sprout Social in advance of launch dates.
  • Led brainstorming sessions around new initiatives related to social media marketing.
  • Engaged positively with online community to glean insights and capitalize on learning opportunities.
  • Cultivated leads and sales through social correspondence.

Front Office Coordinator

Cureton Cosmetic And Family Dentistry
Waxhaw , NC
01.2019 - 03.2020
  • Answered phone calls, scheduled appointments and verified patient insurance coverage.
  • Collected payments from patients for services rendered.
  • Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
  • Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.
  • Resolved billing issues with insurance companies in a timely manner.

Treatment Coordinator

Heath Springs Dental Associates
Heath Springs, SC
11.2016 - 11.2019
  • Assisted in the coordination of dental treatment plans for patients.
  • Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
  • Managed appointment scheduling for all clinic staff members.
  • Verified patient insurance coverage prior to treatments or procedures being performed.
  • Coordinated billing activities with both patients and insurance providers.

Office Manager/ Dental Assistant

A Healthy Smile Dentistry
Rock Hill , SC
09.2015 - 07.2017
  • Maintained patient records, scheduled appointments, and handled billing inquiries.
  • Provided guidance to staff on insurance coverage and payment options for patients.
  • Monitored inventory of dental supplies and placed orders when necessary.
  • Coordinated with dental providers regarding patient care and scheduling needs.
  • Assisted in training new employees on office policies and procedures related to dental services.
  • Implemented strategies to improve efficiency in the day-to-day operations of the office.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on healthy oral habits
  • Sterilized instruments according to established guidelines and protocols.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Ordered supplies necessary for daily operations of the practice.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

Treatment Coordinator/ Dental Assistantt

A Quality Smile for You
Rock Hill, SC
07.2013 - 09.2015
  • Presented customized treatment plans for patients
  • Created and maintained patient records, including insurance information, medical histories, and x-ray results.
  • Check In/Check Out

  • Conducted follow-up calls to confirm appointments.
  • Verified patient insurance coverage prior to treatments or procedures being performed.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs and X-rays

Education

University of South Carolina Lancaster
Lancaster

York Technical College
Rock Hill

Skills

  • Business Development
  • Marketing Strategy
  • Financial Management
  • Employee Training
  • Sales Oversight
  • Customer Service
  • Staff Management
  • Strategic Planning
  • Purchasing and Planning
  • Business Administration

Certification

  • SCDA X-Ray Certified

Timeline

Boutique Owner

The Frayed Mabel Co.
11.2022 - Current

Social Media Marketer

Preppy Pineapple Boutique
03.2020 - 07.2022

Front Office Coordinator

Cureton Cosmetic And Family Dentistry
01.2019 - 03.2020

Treatment Coordinator

Heath Springs Dental Associates
11.2016 - 11.2019

Office Manager/ Dental Assistant

A Healthy Smile Dentistry
09.2015 - 07.2017

Treatment Coordinator/ Dental Assistantt

A Quality Smile for You
07.2013 - 09.2015

University of South Carolina Lancaster

York Technical College
Brittany Holden