Brittany Holland
Holly
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Service desk, freight team, MET team
Home Depot
Commerce
01.2020 - 11.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Worked on BOPIS orders when on freight
- Developed visually appealing displays to enhance customer engagement and sales.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Communicated and coordinated planogram execution with store management.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Performed regular price checks on select items throughout the store location.
- Cleaned and organized display cases, shelves and aisles.
- Placed prices and descriptive signage to enhance displays and promote items.
- Built effective partner store relationships to improve customer satisfaction.
- Loaded and unloaded freight using forklifts and pallet jacks.
- Organized merchandise on shelves for efficient inventory management.
- Maintained cleanliness and safety standards in the warehouse environment.
- Inspected incoming shipments for accuracy and quality before processing.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Provided support to other team members when needed throughout shift.
- Operated equipment such as pallet jacks, electric lifts in accordance with OSHA standards.
- Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
- Prepared outgoing orders for shipment by wrapping packages securely and labeling correctly.
Receptionist
Shears to yea
Commerce
02.2017 - 10.2019
- Greeted and welcomed clients, fostering a friendly atmosphere.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments, ensuring optimal use of reception time.
- Maintained a clean and organized reception area for visitors.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Washed clients hair for stylists, swept, and did laundry.
- Closed register/ counted money.
Receptionist
Fantastic Sams
Commerce
04.2014 - 09.2016
- Greeted and welcomed clients with professionalism and warmth.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled appointments efficiently to optimize front desk operations.
- Maintained organized filing systems for client records and documents.
- Assisted in managing inventory of office supplies for seamless operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments and meetings for management team.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted customers, answered general questions and directed to appropriate locations.
- Help stylist whenever I could
- Closed register/ counted money.
Lab Assistant
Vision craft
Commerce
01.2011 - 03.2014
- Conducted routine laboratory tests following established protocols and safety guidelines.
- Prepared samples and reagents for experiments, ensuring proper labeling and storage.
- Assisted in maintaining laboratory equipment, performing regular inspections and calibrations.
- Trained new lab personnel on safety procedures and equipment usage standards.
- Maintained a clean and organized work environment to promote efficiency and safety.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Sanitized workstations and instruments to avoid cross-contamination.
- Worked 3 different departments in lab.
- Worked different positions when someone would call off.
- Always willing to come in on my day off.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Education
Cosmology Certificate - Cosmology
Oakland Schools Technical Campus Northeast
Pontiac, MI 02.2009 - 02.2011
Walled Lake Northern
Commerce, MISkills
- Customer service
- Visual merchandising
- License for machines
- Problem solving
- Effective communication
- Attention to detail
- Service desk experience
- Planogram execution
- Equipment operation
- Order picking
- Stock rotation
- Loading and unloading
- Shipping and receiving
- Workplace cleanliness
- Warehouse safety
- Heavy lifting
- Pallet jack operation
- Able to lift over 70 lbs
- Hand-eye coordination
- Pallet jack safety
- Truck loading and unloading
- Excellent communication
- Willing to learn
- Product display organization
- Team collaboration
- Display setup
- Markdowns and promotions
- Merchandise labeling
- Planograms
- Signage updates
- End cap designs
- Pricing and shelf labeling
- Friendly and outgoing
Affiliations
- Reading
- Hiking
- Fishing
- Anything really to do with outdoors :)
Timeline
Service desk, freight team, MET team
Home Depot
01.2020 - 11.2024
Receptionist
Shears to yea
02.2017 - 10.2019
Receptionist
Fantastic Sams
04.2014 - 09.2016
Lab Assistant
Vision craft
01.2011 - 03.2014
Cosmology Certificate - Cosmology
Oakland Schools Technical Campus Northeast
02.2009 - 02.2011
Walled Lake Northern