BRITTANY HOUSE
Humble,TX
Summary
Seeking opportunity to expand skill set and contribute to general field while working towards ultimate goal of a career in Nursing. Eager to gain valuable experience to enhance current abilities and propel towards success. Committed to utilizing existing skills and knowledge to make meaningful impact in dynamic work environment. Ready to embark on journey aligning with passion for healthcare and making difference in lives of others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
TEACHER ASSISTANT
ALDINE ISD
2019.06 - 2019.08
- Assisted teachers with student activities
- Planed activities for students
- Helped get students on the right bus or car.
TEAM LEAD
MCDONALD'S
2019.10 - 2021.03
- Take orders for drive thru and front counter
- Take customer's payment, give correct change, and receipt
- Distribute correct order to correct customer
- Mentor/train new employees.
PHARMACY TECH ASSISTANT
WALGREENS
2019.08 - 2020.05
- Intern program
- Under the supervision by the pharmacist, assisted in the practice of pharmacy, in accordance with state, federal, and company policy
- Performed duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
- Assists pharmacists in scheduling and maintaining work flow
- Handled telephone calls that do not require personal attention of the pharmacist, including those to physicians
Delivery Courier
Squeezed Juice Bar
2021.02 - 2021.06
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Sales Associate
Kroger
2021.09 - 2021.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Call Center Representative
American Directions Research Group
2022.05 - 2022.09
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Warehouse Worker
PrimeFlight
2022.10 - 2024.08
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Loaded and unloaded materials onto and off of trucks and planes for fast shipment.
- Used pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Education
Associate Of Science - Nursing
LONESTAR COLLEGE
Houston, TX12.2022
HS DIPLOMA - High school diploma with honors
CHESTER W. NIMITZ SENIOR HIGH SCHOOL
Houston, TX05.2020
Skills
- Customer Service
- People Oriented
- Analytical Skills
- Goal Driven
- Self-Motivated and Disciplined
- Attention to Detail
- Problem-Solving
Accomplishments
Phi theta kappa
Certification
CPR certified
Timeline
Warehouse Worker
PrimeFlight
2022.10 - 2024.08
Call Center Representative
American Directions Research Group
2022.05 - 2022.09
Sales Associate
Kroger
2021.09 - 2021.12
Delivery Courier
Squeezed Juice Bar
2021.02 - 2021.06
TEAM LEAD
MCDONALD'S
2019.10 - 2021.03
PHARMACY TECH ASSISTANT
WALGREENS
2019.08 - 2020.05
TEACHER ASSISTANT
ALDINE ISD
2019.06 - 2019.08
Associate Of Science - Nursing
LONESTAR COLLEGE
HS DIPLOMA - High school diploma with honors
CHESTER W. NIMITZ SENIOR HIGH SCHOOL
CPR certified
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