Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Howard

Atlanta,GA

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

Overview

12
12
years of professional experience

Work History

Secretary

Harmony Behavioral Services LLC
01.2017 - Current
  • Established and maintained office practices and procedures
  • Prepared travel plans, including itinerary, transportation and overnight accommodation for client guests
  • Scheduled and confirmed appointments for entire management team
  • Updated patient accounts and information on a daily basis
  • Increased meeting efficiency by developing meeting agendas
  • Drafted agendas, supplied advance materials and executed follow-ups for meetings and team conferences
  • Organized files, developed spreadsheets, faxed reports and scanned documents
  • Handled and processed confidential patient information.

Copy and Print Associate

Office Depot
10.2016 - 03.2017
  • Handled all customer relations issues in a manner that was accordance with company policies
  • Utilized high attention to detail to ensure quality print orders
  • Resolved customer requests and concerns
  • Monitored copy and print center operations ensuring company compliance.

Sales Associate

Avon at Pat's Place
05.2012 - 03.2017
  • Providing quality customer service to approximately 250 guest per day, answered questions about products and services, membership inquires and renewals
  • Received, and processed payments by cash, check, credit card and automatic debt transactions while maintaining a balanced cash drawer
  • Managed, counted, verified, and reconciled daily cash register sales
  • Described merchandise and explain operation of merchandise to customers
  • Worked flexible schedule to accommodate changing customer levels
  • Facilitated monthly and quarterly physical inventory counts
  • Listened to customer needs and preferences to provide accurate advice.

Education

Cosmetology -

Empire Beauty School
01.2017

High School Diploma -

Faith Academy Christian School
01.2012

Skills

  • Records Management
  • Organizing and Categorizing Data
  • Data retrieval systems
  • Presentation Creation

References

Reference upon request

Timeline

Secretary

Harmony Behavioral Services LLC
01.2017 - Current

Copy and Print Associate

Office Depot
10.2016 - 03.2017

Sales Associate

Avon at Pat's Place
05.2012 - 03.2017

Cosmetology -

Empire Beauty School

High School Diploma -

Faith Academy Christian School

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Brittany Howard