Brittany Howard
Atlanta,GA
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.
Overview
12
12
years of professional experience
Work History
Secretary
Harmony Behavioral Services LLC
01.2017 - Current
- Established and maintained office practices and procedures
- Prepared travel plans, including itinerary, transportation and overnight accommodation for client guests
- Scheduled and confirmed appointments for entire management team
- Updated patient accounts and information on a daily basis
- Increased meeting efficiency by developing meeting agendas
- Drafted agendas, supplied advance materials and executed follow-ups for meetings and team conferences
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Handled and processed confidential patient information.
Copy and Print Associate
Office Depot
10.2016 - 03.2017
- Handled all customer relations issues in a manner that was accordance with company policies
- Utilized high attention to detail to ensure quality print orders
- Resolved customer requests and concerns
- Monitored copy and print center operations ensuring company compliance.
Sales Associate
Avon at Pat's Place
05.2012 - 03.2017
- Providing quality customer service to approximately 250 guest per day, answered questions about products and services, membership inquires and renewals
- Received, and processed payments by cash, check, credit card and automatic debt transactions while maintaining a balanced cash drawer
- Managed, counted, verified, and reconciled daily cash register sales
- Described merchandise and explain operation of merchandise to customers
- Worked flexible schedule to accommodate changing customer levels
- Facilitated monthly and quarterly physical inventory counts
- Listened to customer needs and preferences to provide accurate advice.
Education
Cosmetology -
Empire Beauty School
01.2017
High School Diploma -
Faith Academy Christian School
01.2012
Skills
- Records Management
- Organizing and Categorizing Data
- Data retrieval systems
- Presentation Creation
References
Reference upon request
Timeline
Secretary
Harmony Behavioral Services LLC
01.2017 - Current
Copy and Print Associate
Office Depot
10.2016 - 03.2017
Sales Associate
Avon at Pat's Place
05.2012 - 03.2017
Cosmetology -
Empire Beauty School
High School Diploma -
Faith Academy Christian School
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