Debbie Parker
CARROLLTON,GA
Summary
Proven administrative professional with extensive experience at West Georgia Obstetrics & Gynecology, adept in office administration and customer service. Excelled in managing confidential information and enhancing customer relations, demonstrating superior organization and communication skills. Achieved significant improvements in workplace efficiency and client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Secretary
West Georgia Obstetrics & Gynecology
Carrollton, GA
09.2000 - 05.2002
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Paraprofessional
Carroll County Board of Education
Carrollton, GA
08.1993 - 08.2000
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Facilitated small group tutoring sessions for students struggling in math and reading.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
- Assisted in organization of school events, contributing to vibrant school culture.
- Participated in professional development workshops, continuously improving teaching skills.
- Engaged with students during extracurricular activities, supporting their interests beyond classroom.
- Utilized technology in classroom to enhance learning experiences.
- Improved classroom management with development of behavior modification plans.
- Supported teachers in grading assignments, ensuring timely feedback for students.
- Monitored student safety during school outings, ensuring secure learning environment.
- Fostered positive learning environment, managing classroom behavior effectively.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teachers manage bus loading and unloading.
- Graded and provided feedback on assignments.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Monitored students in computer lab to enforce proper use of resources.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Planned and prepared bibliographies, charts and graphs.
Secretary
Carroll County Tag and Title Office
Carrollton, GA
08.1984 - 04.1989
- I was in charge of typing up automobile tags and registration as well as contacting the State of Georgia to have a title changed previous owners to current owners.
- Transferring ownership from one vehicle owner to another owner. If not typed in correctly, the state would automatically kick the tag out, meaning the owner had to reapply and always have legal ownership papers. Doing this type of automobile tag and title applications was much different in the eighties. All residents that owned a vehicle had to come in person to our Tag Office in person and bring the vehicle registration paperwork that the state of Georgia had mailed out. Each county in Georgia had to have their vehicle registration and tag by April 1 each year. This meant that their would usually be lines of people from my desk that was located in the lobby of The Carroll County Courthouse all the way out the door and down the sidewalk. Usually it entailed a minimum of a two hour wait standing in line. People waiting till the deadline to save having to pay taxes till the last minute.
- We, the secretaries had to help each resident in our county get their tag and do this to the best of our ability while keeping the residents calm.
- This was a seasonal job for me. Tag season was January 1 through April 1 of each year. I continued to work through the month of April for the late customers that didn’t make the deadline.
- I also worked in The Carroll County Tax Commissioners Office during property tax season. When the end of each season ended I would go to work in another office in the Courthouse. I also worked in The Tax Assessors Office. I worked in the Tax Map Department.
Education
Secretarial Science/ Clerk Typist - Clerical Typist
Carroll Technical College
Carrollton, GASkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Multi-Line Phone Systems
- File systems management
- Report Writing
- Supply Ordering
- Mail distribution
- Presentation Creation
- HIPAA guideline compliance
- Inventory purchasing
- Inter-office communications
- Meeting Support
- Minute Taking
- Report Generating
- Developing presentations
- Type data tracking
- Type report generation
- Dictation experience
- Fast Learner
- Multitasking and Time Management
- Critical Thinking
- Microsoft Office
- Data Entry
- Recordkeeping
- Clear Communication
- Documentation and Recordkeeping
- Customer relations and communications
- Document and File Management
- Customer and client relations
- Excel spreadsheets
- Scheduling and calendar management
- Administrative Support
- Office Management
- Confidentiality and Data Protection
- Clerical Support
- Bookkeeping
- Employee Communications
- Office Equipment Operation
- Scheduling
- Employee timesheet processing
- Invoice Processing
- Database entry
- Records Management
- Social media knowledge
- High Volume Phone Inquiries
- Multi-line phone proficiency
- Inventory Management
- Schedule Maintenance
- Filing and data archiving
- Meeting Arrangements
- Word Processing
- Meeting planning
- Editing and proofreading
- Organizing and Categorizing Data
- Business Administration
- Multi-Line Telephone Systems
Accomplishments
- Resolved product issue through consumer testing.
- Achieved goal results by completing our initial project with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Certification
- Typing License -
- Office Training Training -
Additional Information
I’d like to note that the absence of employment basically from 2001 to present date was a result of health issues. I was diagnosed with both Lupus and Rheumatoid Arthritis and my rheumatologist suggested I take some time away from work to focus on my health. I did not want to stop working. I always loved working. I loved the energy, the accomplishment of having a project become successful. I love being a part of something great.
I did however discontinue working and focused on my health. It took quite some time to get to the point I’m at. I wasn’t only focused on my health during this time. I was ver fortunate to have four grandchildren during this time and able to participate in their lives. I’m in remission now. Feeling great. I’d really love the opportunity to use my skills and be productive with a business such as yours.
I’d like to thank you for taking the time to look at my résumé. I hope to hear from you soon.
If you consider me as an employee I feel that I would be a valuable asset to your company.
Timeline
Secretary
West Georgia Obstetrics & Gynecology
09.2000 - 05.2002
Paraprofessional
Carroll County Board of Education
08.1993 - 08.2000
Secretary
Carroll County Tag and Title Office
08.1984 - 04.1989
Secretarial Science/ Clerk Typist - Clerical Typist
Carroll Technical College