Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
43
43
years of professional experience
Work History
Secretary
A&S Associates LLC
08.2020 - 12.2023
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Administrative Assistant
Ohio Mills Corp.
08.2013 - 07.2017
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Certified Teacher Assistant
Cleveland Metropolitan School District
09.1980 - 07.2016
Completed daily reports on attendance and disciplinary performance.
Supported planning and preparation for culturally-diverse class sessions.
Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
Supported the integration of technology into the curriculum by assisting with the implementation of digital tools such as online quizzes and educational websites.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Supported classroom activities, tutoring, and reviewing work.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Implemented differentiated instruction techniques to address diverse learning needs and ensure individual student success.
Agency Owner and Master General Agent at David J Powell & Associates LLC and Broketnet LLCAgency Owner and Master General Agent at David J Powell & Associates LLC and Broketnet LLC