Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Howerter

Grovetown,GA

Summary

Strong problem-solver with the ability to learn and who uses independent decision-making skills. Posses sound judgment and the ability to positively impact company success.

Overview

9
9
years of professional experience

Work History

Shift Leader Manager/ Waitress

Samurai
03.2015 - 06.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Generated employee schedules for all shifts on a monthly basis.
  • Ensured all cash and electronic transactions were accounted for upon completion of shift.
  • Ensured all menu items were properly charged to the customer upon completion of shifts by cross referencing hand written receipts with electronically submitted receipts.

Homeschooling Mom

Self
08.2020 - Current
  • Self-motivated, with a strong work ethic and sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Arts - General Studies With A Concentration in Education

University of Louisiana At Lafayette
Lafayette, LA
05.2021

Skills

  • Customer Service
  • Strong Multitasking
  • Great Organizational Skills
  • Team Collaboration
  • Receptive to Instruction and Constructive Criticism
  • Excellent Communication
  • Patient
  • Complex Problem-Solving
  • Complaint Resolution
  • Time Management
  • Attention to Detail

Timeline

Homeschooling Mom

Self
08.2020 - Current

Shift Leader Manager/ Waitress

Samurai
03.2015 - 06.2018

Bachelor of Arts - General Studies With A Concentration in Education

University of Louisiana At Lafayette
Brittany Howerter