Brittany Huchingson
College Station,TX
Summary
Dedicated Patient Access Representative with expertise in insurance verification, patient registration, and HIPAA compliance. Committed to optimizing patient experiences through streamlined processes and efficient communication.
Overview
15
15
years of professional experience
Work History
Patient Access Representative, II
St. Joseph Health College Station Hospital
College Station, TX
02.2023 - Current
- Facilitated patient registration processes for ER and L&D/Women's Services, ensuring accurate data entry and compliance with health regulations.
- Coordinated insurance verification and eligibility checks to streamline patient access and reduce delays.
- Top payment collector for emergent services in College Station.
- Managed approximately 30+ incoming or after hour calls for x-ray & ultra sound appointments, addressing inquiries efficiently while maintaining high customer service standards.
- Assisted clinical staff in scheduling appointments, improving overall workflow and patient satisfaction rates.
- Monitored and resolved patient issues promptly, fostering a positive hospital experience and building trust.
- Collaborated with interdisciplinary teams to facilitate seamless communication between departments regarding patient needs.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
Visual Merchandiser
Target Corporation
College Station, TX
01.2011 - 02.2023
- Developed visually appealing merchandise displays to enhance customer engagement and drive sales.
- Collaborated with team members to implement seasonal merchandising strategies aligned with brand standards.
- Analyzed sales data to optimize product placement and inventory management for improved performance.
- Trained and mentored junior staff on visual merchandising techniques and best practices.
- Executed store layout changes based on consumer behavior trends, enhancing shopping experience.
Education
No Degree - Nursing
Blinn College
Bryan, TXHigh School Diploma -
A&M Consolidated High School
College Station, TX05-2007
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Registration and admissions
- EMR
- Meditech
- Payment processing
Timeline
Patient Access Representative, II
St. Joseph Health College Station Hospital
02.2023 - Current
Visual Merchandiser
Target Corporation
01.2011 - 02.2023
No Degree - Nursing
Blinn College
High School Diploma -
A&M Consolidated High School