Brittany Huerta
Los Angeles,CA
Summary
Bilingual and detail-oriented customer service professional with over four years of experience in client-facing roles. Skilled in building rapport, driving sales, and managing high-volume environments with efficiency and poise. Committed to delivering exceptional service and creating positive guest experiences, particularly in luxury or hospitality settings.
Overview
6
6
years of professional experience
Work History
Front Desk Sales Receptionist
Ucatan
Redondo Beach, Manhattan Beach, California
12.2023 - Current
- Trusted to support operations at both salon locations: Redondo Beach and Manhattan Beach
- Greet and assist clients with scheduling, membership inquiries, and product recommendations.
- Handle front desk operations including phone calls, appointment booking, and client check-ins.
- Drive product and service sales through personalized consultations and upselling techniques.
- Maintain a clean, professional, and welcoming front-of-house environment to reflect brand image.
Cashier
Daiso
Torrance, 90501
11.2021 - 11.2023
- Fulfilled customer connection and satisfaction by multitasking and assisting them in locating items.
- Maintained knowledge pertaining to promotional items regarding the customer.
- Enforced store policy and supports loss prevention goals by maintaining merchandise inside the store.
- Opened and closed cash drawers, accounting for any errors, and resolving discrepancies to maintain accuracy.
Cashier/ Food Runner/ Barista
Panera Bread
Torrance , 90501
09.2019 - 07.2020
- Provided efficient and considerate customer service to hundreds of customers.
- Making sure orders were accurate and timely.
- Daily assisted online customers by answering their concerns they had with the business and or with their mobile orders.
Education
Associate of Science - Mathematical Sciences
Los Angeles Harbor College
Wilmington, CA06-2025
Skills
- Fluent in Spanish
- Customer Service and Sales
- Front Desk Operations
- POS System Management
- Time Management and Multitasking
- Google Docs and Digital Communication Tools
Timeline
Front Desk Sales Receptionist
Ucatan
12.2023 - Current
Cashier
Daiso
11.2021 - 11.2023
Cashier/ Food Runner/ Barista
Panera Bread
09.2019 - 07.2020
Associate of Science - Mathematical Sciences
Los Angeles Harbor College