Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Hullum

Huber Heights,United States

Summary

Information systems security professional equipped to enhance security posture and protect critical assets with 17 years of experience within the IT career-field. Proven ability to identify vulnerabilities, implement robust security measures, and ensure compliance with DoD and industry standards. Strong focus on team collaboration, adaptable to changing needs, and known for delivering results. Expertise in risk assessment, incident response, and security policy development.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Information Systems Security Officer

Insight Global
01.2024 - Current
  • Performs security assessments of systems and technology to determine deviation from acceptable configurations, policy or procedures using HBSS, ACAS, SCAP, IAVMs, DISA STIGs.
  • Provides implementation and management of the Risk Management Framework (RMF).
  • Assists ISSM in developing, reviewing and updating Approval to Operate (ATO) packages using eMASS.
  • Establishes procedures & processes to ensure tracking and mitigation of risks.
  • Performs analysis to validate established security requirements and recommend additional security requirements and safeguards.
  • Ensures systems are operated, maintained, and disposed of in accordance with internal security policies and practices outlined in the security plan.
  • Provides oversight and guidance of patching and validation of security related updates including IAVAs, IAVBs and TAs.
  • Ensures that users have the requisite security training, clearances, authorization, and need-to-know and are aware of their security responsibilities before granting privileged access to the IS.
  • Ensures vulnerability scanning, resolution and management is tracked to completion or mitigation.
  • Promotes awareness of security issues among management and team.
  • Monitors and reports the training status and requirements to support the DSRC mission.

Information Systems Security Officer

Creative IT Solutions
01.2023 - 12.2023
  • Worked with Tenable Security Center/Nessus/PVS suite (as part of DoD ACAS) primary tool used for scanning for compliance with STIG & IAVM/network order.
  • Worke4d with McAfee Tool Suite (Enterprise Antivirus, HIPS, DLP) as part of DoD HBSS primary tool suite used for host-based protection across site.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Responsible for the accreditation and authorization documentation for enterprise network.
  • Conducted security audits to identify vulnerabilities.

System Administrator

Mission Services, LLC
08.2022 - 01.2023
  • Performed installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as creating software update groups for TDs to utilize.
  • Serves as a direct support technician for multiple Windows server infrastructure environments.
  • Troubleshot/repaired variety of Windows systems including, but not limited to, SCCM, SolarWinds, and Active Directory.
  • Provided Microsoft Active Directory support and troubleshooting, including account creation, memberships, and permission management.

Systems Administrator

NJVC
02.2022 - 04.2022
  • Engaged in desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
  • Provided support for implementation, troubleshooting, and maintenance of IT systems.
  • Provided support to IT systems including day-to-day operations, monitoring and problem resolution for all of client/server/storage/network devices, mobile devices, etc.
  • Installed/loaded operating systems and application software.
  • Isolated and resolved hardware and software problems involving applications, operating system, hardware, communications infrastructure, or any combination thereof.

Systems Administrator

Missions Services, LLC
11.2020 - 02.2022
  • Maintained, secure, patch, and deploy operating systems including but not limited to Windows Server 2012R2/2016/2019, Windows 10, VMware.
  • Maintained/administered/updated Windows operating systems, products, applications and services.
  • Maintained/updated Active Directory & Exchange environments ensuring stale user and admin accounts are removed in accordance with DoD and AFRL policy/instruction.
  • Maintained TCP/IP configuration controls.
  • Maintained and tracked user access.
  • Supported installation/admin/update of antivirus software, server and signatures.
  • Maintained/administered/updated Windows products, applications and services.

Senior Service Desk Specialist

Intrepid Solutions And Services
03.2020 - 11.2020
  • Remote Support – provided remote diagnosis/resolution of end-user requests/problems in customer service oriented, team environment.
  • Touch Maintenance – provided at-the-desk diagnosis/resolution of end-user requests/problems in customer service oriented, team environment.
  • Responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems.
  • Provided administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; installation of desktop software; VoIP pin resets.
  • Provided administrative support to user account creation and maintenance to include resetting account passwords and unlocking accounts.
  • Able to utilize standard Active Directory.
  • Assisted with Air Force Network (AFNET) Enterprise Service Desk (ESD) with resolution of Remedy trouble tickets.

Computer and Information Systems Supervisor

United States Air Force
12.2017 - 04.2020
  • Information Technology Supervisor responsible for team of ten with 32K IT customers.
  • Performs client-level information technology administrative support functions.
  • Manages hardware and software & performs configuration, management, and troubleshooting various equipment (laptops, desktops, smartphones, VOIP phones, servers in the data center).
  • Creates/Review and Updates/Utilizes Standard Operating Procedures

Service Center Technician

White House Communications Agency
02.2014 - 12.2017
  • Provided direct IT support to President of the United States, Vice President of the United States, First Lady of the United States, United States Secret Service, and White House Staff support while traveling stateside and overseas.
  • Responsible for support of seven domains, 10K systems, 5K smartphones, and 10K Presidential Information Technology Community customers across eight White House Military Office organizations.
  • Maintained, configured, and installed network operating systems for four networks supporting 4.5K users.
  • Managed software and hardware lifecycles, evaluates software/hardware products and coordinated load management.

Client Systems Techn

U.S. Air Force
08.2008 - 01.2014
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Assisted in the deployment of critical software updates, ensuring minimal disruption to daily operations.
  • Conducted security audits to identify vulnerabilities.
  • Increased user awareness through targeted cybersecurity training programs tailored to employee roles.

Education

Bachelor of Science - Information Technology Management

Western Governors University
Salt Lake City, UT
12-2025

Skills

  • Log analysis
  • Access control management
  • Identity management
  • Security policy development
  • Incident response
  • Endpoint protection
  • Patch management
  • User awareness training
  • Threat analysis
  • Vulnerability scanning
  • Teamwork and collaboration
  • Problem-solving

Certification

  • CompTIA Network+ CE
  • CompTIA Security+ CE

Timeline

Senior Information Systems Security Officer

Insight Global
01.2024 - Current

Information Systems Security Officer

Creative IT Solutions
01.2023 - 12.2023

System Administrator

Mission Services, LLC
08.2022 - 01.2023

Systems Administrator

NJVC
02.2022 - 04.2022

Systems Administrator

Missions Services, LLC
11.2020 - 02.2022

Senior Service Desk Specialist

Intrepid Solutions And Services
03.2020 - 11.2020

Computer and Information Systems Supervisor

United States Air Force
12.2017 - 04.2020

Service Center Technician

White House Communications Agency
02.2014 - 12.2017

Client Systems Techn

U.S. Air Force
08.2008 - 01.2014
  • CompTIA Network+ CE
  • CompTIA Security+ CE

Bachelor of Science - Information Technology Management

Western Governors University
Brittany Hullum