BRITTANY JACKSON
SCOTTSBORO
Overview
13
13
years of professional experience
1
1
Certification
Work History
Biologic Coordinator/Medical Assistant
Alabama Dermatology & Skin Specialists
Huntsville
10.2024 - Current
- Coordinated biologic medication therapies, enhancing patient treatment adherence and outcomes.
- Communicated with insurances to get medications approved and submitted PAs.
- Assisted dermatologists with patient examinations and skin assessments, contributing to accurate diagnoses and treatment plans.
- Coordinated patient scheduling for dermatology consultations and procedures.
- Managed patient intake processes, ensuring accurate information collection.
- Assisted in maintaining medical records and patient confidentiality standards.
- Supported inventory management of medical supplies and equipment.
- Managed day-to-day operations, optimizing scheduling and task assignment for improved departmental workflow.
- Trained new staff on operational protocols and customer service standards.
Medical Assistant
Kids Cove Pediatrics
Brownsboro
09.2022 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records, ensuring data accuracy for optimal patient care.
- Scheduled appointments and coordinated patient flow effectively.
- Performed routine laboratory tests and collected specimens to support timely diagnosis.
- Administered injections, medications, and treatments per physician instructions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system.
String Operator
Fibers
Scottsboro
09.2020 - 01.2022
- Operated machinery to ensure efficient production of fiber products.
- Monitored equipment performance and conducted routine maintenance checks.
- Inspected products and machinery, ensuring adherence to high-quality standards
- Assisted in training new operators on procedures and safety practices.
Medical Assistant
Medcare Clinic
Scottsboro
08.2017 - 09.2020
- Spearheaded EHR system training initiatives and streamlined vaccine administration processes, boosting clinic efficiency and staff competence
- Mentored new hires, fostering team cohesion and elevating staff competence in critical healthcare procedures and protocols
- Measured and recorded vital signs during routine examinations, supporting accurate patient assessments.
- Administered vaccines and medications
- Managed vaccine and office supply inventory, maintaining adequate stock levels for clinic operations.
- Obtained lab samples from patients for diagnostic testing.
- Educated patients on treatment plans and resources, improving understanding and adherence.
- Entered and confirmed patient insurance information to ensure billing accuracy.
- Monitored and recorded data and temperature logs for VFC State Vaccine Program compliance.
Office Assistant
Ultimate Auto
Scottsboro
05.2013 - 08.2017
- Performed clerical tasks, managed EHR data, and answered phones, ensuring efficient clinic operations
- Managed clerical tasks, enhancing document organization and efficiency
- Provided customer information via phone, email, and in-person, ensuring high satisfaction
- Communicated with customers via phone, email, and in-person to provide information and resolve inquiries
- Managed multi-line phone system, routed calls, delivered messages, and greeted visitors professionally
- Maintained open customer communication, fostering positive relations and providing timely updates
- Collected patient information for billing, ensuring accuracy in insurance filing
- Developed and implemented data entry protocols for EHR systems, reducing errors and enhancing patient record accuracy
- Entered and organized data in Microsoft Excel, enhancing data accessibility and accuracy
- Processed payments, invoices, and deposits in QuickBooks, ensuring accurate financial records
- Maintained office and detailing supplies, ensuring timely replenishment and operational continuity
- Monitored supply usage and coordinated with vendors for timely restocking
- Managed inventory and implemented proactive restocking system, preventing supply shortages
- Provided IT support and maintained medical supplies, ensuring seamless clinic functionality
- Administered vaccines and gathered patient medical history, improving patient care and safety
- Transported lab samples and sanitized exam rooms, maintaining high standards of hygiene and accuracy
- Implemented an organized filing system, improving document management
Education
ASSOCIATE - GENERAL STUDIES
Northeast Alabama Community College
Rainsville, AL01-2018
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Coding
- Networking
- SharePoint
- HTML
- Technical Support
- IT Support
- Network Support
- Desktop Support
- Patient Care
- Vital Signs
- EKG
- CPR
- Injections
- Filing
- Medical Records
Certification
CPR CERTIFICATION
Personal Information
Date of Birth: 12/01/92
Timeline
Biologic Coordinator/Medical Assistant
Alabama Dermatology & Skin Specialists
10.2024 - Current
Medical Assistant
Kids Cove Pediatrics
09.2022 - Current
String Operator
Fibers
09.2020 - 01.2022
Medical Assistant
Medcare Clinic
08.2017 - 09.2020
Office Assistant
Ultimate Auto
05.2013 - 08.2017
ASSOCIATE - GENERAL STUDIES
Northeast Alabama Community College